2021 Mercedes-Benz AMG GT Dashcam Inoperable TSB

Owners of the 2021 Mercedes-Benz AMG GT may encounter an issue where the integrated dashcam feature is not functioning correctly. This problem, identified by Mercedes-Benz, can lead to the dashcam being completely inoperable when needed.

This manufacturer communication (TSB) provides guidance to dealerships on how to diagnose and resolve the underlying cause of the "Dashcam feature is inoperable" complaint. It ensures that technicians can effectively address the problem and restore the dashcam's functionality.

Symptoms

The primary symptom reported by owners is that the dashcam feature in their vehicle is inoperable. This means the dashcam will not record, playback, or perform any of its intended functions. The vehicle's electrical equipment is implicated in this issue.

Repair Procedure Summary

While the specific repair steps are detailed in the full TSB, it indicates that Mercedes-Benz has provided a procedure for technicians to follow. This procedure aims to correct the conditions that lead to the AMG GT Dashcam Inoperable state. Dealers will likely perform diagnostic checks on the vehicle's electrical system and potentially update software or replace components related to the dashcam's operation.

Owner Action

If you own a 2021 Mercedes-Benz AMG GT and are experiencing an AMG GT Dashcam Inoperable condition, you should schedule an appointment with your authorized Mercedes-Benz dealership. Inform them about the issue and mention that you are aware of TSB NHTSA ID 10205811 concerning dashcam functionality. The dealership will be able to diagnose the problem and perform the necessary repairs according to the manufacturer's guidelines.

Source: NHTSA ID 10205811