2021 Mercedes-Benz AMG GT Dashcam Inoperable TSB

Symptoms

Owners of 2021 Mercedes-Benz AMG GT vehicles may experience an inoperable Dashcam feature. This means the dashcam may not record, activate, or function correctly, leading to one or more complaints about its performance.

Diagnosis / Trigger Conditions

This manufacturer communication indicates that the Mercedes-Benz AMG GT Dashcam feature may be inoperable. While the specific diagnostic steps or trigger conditions are not detailed in the summary, the issue is categorized under "EQUIPMENT:ELECTRICAL," suggesting an electrical or software-related fault. A dealership will need to perform diagnostics to pinpoint the exact cause.

Repair Procedure Summary

The TSB does not provide specific repair steps in the summary. However, issues like an inoperable dashcam often require a software update to the vehicle's infotainment or electrical control units, or in some cases, inspection and replacement of the dashcam module itself. Mercedes-Benz technicians will follow a detailed procedure to diagnose and rectify the problem.

Owner Action

If you own a 2021 Mercedes-Benz AMG GT and are experiencing problems with your Mercedes-Benz AMG GT Dashcam, it is recommended to schedule an appointment with an authorized Mercedes-Benz dealership. They have access to the full technical service bulletin and the necessary diagnostic tools and parts to resolve the issue. Be sure to describe the symptoms you are experiencing with your dashcam clearly to the service advisor.

Source: NHTSA ID 10205810