2023 Kia Sportage Fuel Filler Neck Vent Collar Emissions Campaign
Kia has initiated a Voluntary Emissions Service Campaign (SC268) for approximately 3,358 model year 2023 Sportage vehicles. The campaign addresses a fuel filler neck vent collar that may not meet U.S. EPA regulations, potentially leading to excess air pollutant release.
Why This Matters
Kia has identified that some 2023 Kia Sportage vehicles may have been equipped with a fuel filler neck vent collar that does not comply with U.S. EPA regulations. If the vent collar port is partially blocked, it could cause the vehicle to release air pollutants that exceed Federal and California emissions standards. These standards are crucial for protecting public health and welfare from the dangers of air pollution.
What's Being Addressed
This Voluntary Emissions Service Campaign (SC268) specifically targets the fuel filler neck vent collar in certain 2023 Kia Sportage vehicles. Approximately 3,358 Sportage vehicles are included in this campaign. The affected vehicles were produced at a Kia assembly plant in the U.S.
How to Check if Your Vehicle is Affected
This campaign applies to certain 2023 Kia Sportage vehicles manufactured between November 17, 2022, and January 18, 2023. Owners of affected vehicles will receive a notification by first-class mail. If you own a 2023 Kia Sportage fuel filler neck, you can also contact your local authorized Kia dealer or Kia Customer Care to verify if your specific vehicle is included.
Manufacturer's Remedy
Owners of affected vehicles will be asked to contact their authorized Kia dealer to have the fuel filler neck vent collar inspected. If the vent collar port is found to be partially blocked, the fuel filler vent neck collar will be replaced. The inspection and any necessary replacement will be performed at no cost to the customer.
Owner Action
Owners will be notified by first-class mail starting July 7, 2023. Upon receiving notification, you should contact your local authorized Kia dealership to schedule an appointment for the inspection and potential replacement of the 2023 Kia Sportage fuel filler neck vent collar. The actual time to inspect and, if necessary, replace the fuel filler neck vent collar may be less than an hour, but the total time for the repair can vary based on the dealer's work schedule.
Important Warnings
Kia explicitly states that it will NOT cost the customer any money to have this service campaign performed. There are no restrictions on an owner's eligibility for this campaign.
If you have immediate questions, you can contact your local authorized Kia dealership or call Kia's Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or visit www.kia.com (Owner's Section).
Source: NHTSA ID: 10239729
Frequently Asked Questions
- What is the purpose of the Kia Sportage Voluntary Emissions Service Campaign (SC268)?
- The campaign addresses a potential issue with the fuel filler neck vent collar in certain 2023 Kia Sportage vehicles. If the vent collar port is partially blocked, it may cause the vehicle to release air pollutants exceeding Federal and California emissions standards.
- Will I have to pay for the repair related to the 2023 Kia Sportage fuel filler neck issue?
- No, Kia America, Inc. has confirmed that it will NOT cost the customer any money to have the fuel filler neck vent collar inspected and, if necessary, replaced as part of this service campaign.
- How long will the inspection and repair take for the fuel filler neck vent collar?
- The actual time for inspection and, if necessary, replacement of the fuel filler neck vent collar may be less than an hour. However, the total time can vary depending on the dealer's work schedule, so scheduling an appointment is recommended.
- How will I know if my 2023 Kia Sportage is affected by the SC268 campaign?
- Kia will notify owners of affected vehicles by first-class mail starting July 7, 2023. You can also contact your authorized Kia dealer or Kia Customer Care to check your vehicle's eligibility.
What Kia Sportage owners report
Counted from the records in our database across 32 model years.
- 4,907
- Owner complaints
- 38
- Recalls
- 679
- Service bulletins
- 322
- Crashes reported
- 208
- Fires reported
- 274
- Injuries reported
The 2023 model year
310 complaints, the 4th most of 32 model years on file. Owners reported 28 crashes, 1 fire and 18 injuries for this year, which also has 7 recalls on file.
Engine And Engine Cooling and Equipment and Fuel System and Gasoline, the system this article covers, accounts for 781 of 4,907 complaints (16%), including 6 for 2023.
Complaints by model year
| 1998 | 303 | |
|---|---|---|
| 1999 | 284 | |
| 2000 | 304 | |
| 2001 | 228 | |
| 2002 | 234 | |
| 2011 | 181 | |
| 2012 | 392 | |
| 2013 | 381 | |
| 2017 | 404 | |
| 2023 | 310 |
Most-reported systems
- Engine — 1,558
- Electrical System — 687
- Service Brakes — 613
- Power Train — 481
- Engine And Engine Cooling — 477
Latest recalls for the 2023 model year
- 25V874000 — Trailer Hitches (Dec 2025)
- 24V025000 — Structure (Jan 2024)
- 23V531000 — Power Train (Jul 2023) — Park outside
Recent owner reports about engine and engine cooling and equipment and fuel system and gasoline
The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 70 MPH, the vehicle unexpectedly decelerated and failed to properly accelerate before the vehicle stalled.
Read owner complaints →The contact owns a 2023 Kia Sportage. The contact stated that while attempting to refuel, the electronic fuel cap door failed to immediately open, and the contact was unable the to insert the nozzle into the filler neck.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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