2024-2026 Jeep Wrangler/Gladiator Glove Box Parts Quality Check

What is this Communication About?

MOPAR, a division of Stellantis, has issued a Quality Inspection Request (QIR) concerning certain glove box and instrument panel components. This communication, identified by NHTSA ID 11030020, is a proactive measure designed to ensure the highest quality standards for replacement parts within the automotive supply chain. It specifically addresses parts that are considered "suspect" based on their manufacturing date, aiming to prevent potential issues before they can affect vehicles in service or new vehicle production.

This type of communication, titled internally as "GLOVE BOX - INSTRUMENT PANEL," is crucial for maintaining product integrity. While it does not indicate a recall for vehicles currently on the road, it ensures that any future repairs or installations involving these specific components will utilize parts that meet MOPAR's stringent quality specifications. This helps uphold the brand's commitment to reliability and customer satisfaction.

Identifying Suspect Glove Box and Instrument Panel Parts

The Quality Inspection Request targets two specific part numbers: 7FV20TX7AA and 7FV19TX7AA. These components are integral to the glove box and instrument panel assemblies of the affected Jeep Wrangler and Gladiator models. The primary criterion for identifying a suspect part is its built date code.

Parts manufactured before November 22, 2025 (specifically, before 11/22/2025) are considered suspect. The built date code is typically found printed on a label affixed to the part or directly molded into the material. The communication includes a visual example, showing a date code of 10/15/2025 (October 15, 2025) in MM/DD/YYYY format. Any part with a date earlier than 11/22/2025 falls within the suspect range. This precise identification helps dealerships accurately sort their inventory.

Why These Parts Are "Suspect"

The communication labels these parts as "suspect" without detailing a specific defect or performance issue. This approach is common in quality control measures where a batch of parts might not fully meet internal specifications, or there could be a potential for future issues that the manufacturer wants to preemptively address. By identifying and removing these parts from the supply chain, MOPAR aims to uphold its commitment to quality and customer satisfaction.

This proactive measure helps prevent the installation of components that could lead to warranty claims or customer dissatisfaction down the line. It ensures that only parts confirmed to meet all engineering and quality requirements are used for service and repair, particularly for the Jeep Wrangler glove box parts and other instrument panel components.

Important Warnings for Dealerships

Dealerships are explicitly informed that they have been identified as having stock on hand or in transit that may contain these suspect parts. The communication provides clear directives that must be followed:

• Do not use suspect parts: Parts built before 11/22/2025 are suspect and should not be used for new installations or repairs.
• Return all suspect stock: Dealerships must check their inventory and return all identified suspect stock of part numbers 7FV20TX7AA and 7FV19TX7AA.
• Return open orders: Any open orders in process for these specific part numbers must also be returned.
• Place new orders for replacements: For any required replacement parts, dealerships are instructed to place new orders to ensure they receive non-suspect components.

Detailed Instructions for Dealerships

Dealerships are instructed to take immediate action regarding any stock of part numbers 7FV20TX7AA and 7FV19TX7AA they have on hand or in transit. The primary directive is to check their inventory for these specific parts and identify any that were built before November 22, 2025. These identified items are to be returned to the facing depot.

The return process requires using Return Code 02. All suspect parts must be returned by March 23, 2026. Dealerships are also advised to return any open orders currently in process for these specific part numbers. For replacement parts, new orders must be placed. Any questions regarding these returns should be directed via email to [email protected].

What This Means for Owners of 2024-2026 Jeep Wrangler and Gladiator Models

For owners of 2024-2026 Jeep Wrangler and Gladiator vehicles, this communication primarily impacts the parts supply chain rather than requiring immediate action on your vehicle. This is not a recall for vehicles already sold or in use. Instead, it's a measure to ensure that if your vehicle requires a replacement glove box or instrument panel component (part numbers 7FV20TX7AA or 7FV19TX7AA) in the future, the part installed will be a non-suspect, quality-assured component.

Owners do not need to take their vehicles to a dealership for inspection related to this specific quality request. However, it provides assurance that MOPAR is actively managing the quality of its components, including Jeep Wrangler glove box parts, to prevent potential issues. If you have concerns or questions about a recent repair involving these parts, you may contact your dealership.

Important Dates and Contact Information

This Quality Inspection Request was published with a start date of March 2, 2026, and an end date of March 23, 2026, for dealer visibility in DCMail. Dealerships must complete the return of all suspect parts by March 23, 2026. The critical manufacturing date for identifying suspect parts is November 22, 2025; any parts built before this date are affected. For any inquiries regarding the return process, dealerships can reach out to [email protected].

NHTSA ID: 11030020