2021-2026 Jeep Wrangler/Gladiator Shock Absorber TSB

Owners of 2021-2026 Jeep Wrangler and Gladiator vehicles should be aware of a manufacturer communication, TSB 9100756, concerning the diagnosis and replacement of shock absorbers. This bulletin, identified as GPOP - Issue Review System 9100756 and dated February 12, 2026, provides crucial guidance to technicians to prevent unnecessary part replacements.

The communication specifically addresses the SHOCK ABSORBER KIT Suspension, which includes a wide range of part numbers such as 68382606A$, 68382828A$, 68465829A$, 68465832A$, 68465833A$, 68465846A$, 68517331A$, 68518563A$, 68518565A$, 68518568A$, 68518570A$, 68518571A$, 68518572A$, 68525358A$, 68525361A$, 68527781A$, 68527789A$, 68527790A$, 68527794A$, 68527797A$, 68527963A$, 68552675A$, 68552761A$, 68608171A$, 68608172A$, 68608176A$, 68614772A$, 68614773A$, 68614814A$, 68614817A$, 68614982A$, 68614983A$, 68619139A$, 68619162A$, 68631391A$, 68631407A$, 68638501A$, 68638502A$, 68638513A$, 68638514A$, 68638515A$, 68638516A$, 68638524A$, 68638525A$, 68638526A$, 68638527A$, 68638595A$, 68638597A$, 68638601A$, 68638602A$, 68638605A$, 68638608A$, 68638609A$, 68638610A$, 68638611A$, 68638612A$, 68643690A$, 68643691A$, 68645348A$, 68645351A$, 68660484A$, 68660485A$, 68660545A$, 68660556A$, 68660557A$, 68660559A$, 68660566A$, 68660567A$, 68660568A$, 68660569A$, and 68666030A$. These part numbers are associated with the suspension system components that may be subject to diagnostic review.

Important Warning for Shock Absorber Replacement

The core message of TSB 9100756 is a critical directive for technicians: "DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE." This warning aims to prevent unnecessary replacements, which can be costly and may not resolve the underlying issue. It emphasizes the importance of thorough individual verification before any component is replaced.

This guidance is particularly relevant for the 2021-2026 Jeep Wrangler shock absorber and Jeep Gladiator shock absorber components. Owners experiencing suspension concerns should be aware that a comprehensive diagnostic approach is required. Simply replacing multiple shocks without proper verification could lead to continued problems or unwarranted expenses.

Diagnostic Guidance and Master Tech Article

The bulletin states that a Master Tech article, released in January 2026, provides updated diagnostic and testing procedures. This article serves as the primary resource for technicians to accurately identify if a shock absorber is truly defective. The link provided in the communication is https://mastertech.playerlync.net/app/player/p2tQVm.

This updated guidance ensures that technicians follow the latest manufacturer-approved methods for diagnosing suspension issues. Proper diagnosis is essential to correctly address any potential problems with the Jeep Wrangler shock absorber or Gladiator suspension system, ensuring that only genuinely faulty components are replaced.

What Owners Should Know

If you own a 2021-2026 Jeep Wrangler or Gladiator and are experiencing any suspension-related symptoms, it's important to discuss this TSB 9100756 with your service technician. Ensure that any proposed shock absorber replacements are based on a thorough diagnostic process, verifying each component's defectiveness individually. This approach helps ensure effective repairs and avoids unnecessary costs.

NHTSA ID: 11028885