2021-2023 Jeep Wrangler / Gladiator Instrument Panel Bezel Inspection

MOPAR has issued an internal Quality Inspection Request (QIR) identified as document 109223 (NHTSA ID 11026818). This communication is directed at dealerships to address specific inventory of the BEZEL - INSTRUMENT PANEL for 2021-2023 Jeep Wrangler and Gladiator vehicles. The primary goal is to identify and remove potentially suspect parts from dealer stock before they can be installed.

This Quality Inspection Request is a proactive measure by MOPAR to maintain quality standards for service parts. Unlike a recall, which typically addresses vehicles already sold to consumers, a QIR focuses on parts in the supply chain or dealer inventory. It ensures that any components that do not meet manufacturing specifications are identified and returned before they are used in repairs or new vehicle assembly.

Communication Details and Timeline

This internal communication, identified as 109223, was published with a start date of 12/19/2025 7:00 AM and an end date of 1/9/2026 11:55 PM. All specified times are Eastern Standard Time (EST). Dealerships have the option to extend the end date if necessary, ensuring ample time to address the inspection request. The communication summary aims to increase search capability and visibility for dealers, displaying a brief message when they hover over the communication in DCMail.

Affected Part and Identification

The specific component under scrutiny is the instrument panel bezel, identified by part number 6AB21SRRAA. The full description on the part label is PRF DRIVER BZL SONIC WELD - HARD. MOPAR has designated parts built before 2/05/2025 (February 5, 2025) as suspect. An example part shown in the communication has a built date of 8/15/2023 (August 15, 2023) and a Job Sequence Number (JSN) of 23205122639. The built date code is crucial for identification and is typically found on a label affixed to the component, often in MM/DD/YYYY format. Any Jeep Wrangler instrument panel bezel or Gladiator instrument panel bezel with part number 6AB21SRRAA that has a built date prior to February 5, 2025, is considered suspect and must be handled according to the QIR.

Dealer Instructions and Return Process

Dealerships that have been identified as either having stock on hand or parts in transit for the 6AB21SRRAA instrument panel bezel are required to perform an inspection. They must check their stock for suspect parts and return them to their facing depot. The specific return code to be used for these parts is Return Code 02.

The deadline for returning these suspect parts is 9th January 2026. Dealers are also advised to return any open orders in process for these parts and to place new orders for compliant parts. This process ensures that only properly manufactured instrument panel bezels are available for service and repair. For any direct questions regarding these returns, dealers are instructed to email [email protected].

Important Warnings for Owners

It is important for owners to understand that this MOPAR Quality Inspection Request 109223 is an internal dealer communication. MOPAR is not notifying consumers directly about this action. This means you will not receive a letter or any other direct communication regarding this specific parts inspection. The directive focuses on managing parts inventory at the dealership level to prevent the installation of potentially non-conforming components. Owners do not need to take any immediate action, and this QIR does not indicate a defect in parts already installed in vehicles.

What Owners Should Know

This MOPAR Quality Inspection Request 109223 is an internal dealer communication regarding parts inventory, not a consumer recall. Therefore, owners of 2021-2023 Jeep Wrangler or Gladiator vehicles will not receive direct notification from MOPAR concerning this specific action. The purpose is to prevent potentially non-conforming parts from being installed in vehicles during service.

If your vehicle requires a replacement Jeep Wrangler instrument panel bezel in the future, this proactive measure helps ensure that the part used will be of the correct specification. Owners do not need to take any immediate action. However, if you have concerns or your vehicle requires a repair involving the instrument panel bezel, you may inquire with your dealership about this Quality Inspection Request to confirm that compliant parts are being used.

NHTSA ID: 11026818