2024-2026 Jeep Wrangler/Gladiator Microphone Audio Part Return

What This Communication Means

Jeep has released a manufacturer communication, Request ID 108894, to its dealerships concerning specific microphone audio parts. This communication is an internal directive for dealers to manage existing stock of certain components. It is not a recall notice issued directly to vehicle owners, but rather an instruction for parts management within the dealership network.

This action aims to ensure that only the correct and updated parts are in circulation for the 2024-2026 Jeep Wrangler and Gladiator models, potentially addressing a latent quality concern related to the microphone audio system. Owners experiencing issues with their Jeep Wrangler microphone audio should be aware that their dealership may be involved in this parts return process.

Instructions for Dealerships

Dealerships that have been identified as having stock of part number 7GW03TX7AC, either on hand or in transit, are required to return these items. The return process mandates the use of Return Code 02.

All returns must be completed by December 25, 2025. Dealerships with open orders for these parts are also advised to return them. For any questions regarding these returns, dealerships can contact Jeep via email at [email protected].

Jeep also provided these instructions in French for its Canadian dealerships:

• "Vous avez été identifié comme ayant des stocks en stock ou en transit vers votre concessionnaire."
• "Veuillez retourner tout le stock des référencess: 7GW03TX7AC."
• "Veuillez retourner toutes les pièces à votre dépôt en utilisant le code retour 02, avant le 25 décembre 2025."

Important Information for Owners

While this is a dealer-facing communication, owners of 2024-2026 Jeep Wrangler and Gladiator vehicles should be aware of this internal parts management action. If you experience any issues with your Jeep Wrangler microphone audio, such as poor sound quality or non-functionality, your dealership will be equipped with the correct, updated replacement part (7GW03TX7AD).

This communication helps ensure that any service or repair involving the microphone audio system will utilize the most current components. If you have concerns about your vehicle's microphone performance, contacting your local Jeep dealership for diagnosis and potential repair is recommended.

NHTSA Source Citation

This information is based on Manufacturer Communication Request ID 108894, NHTSA ID 11026585.