Service Bulletin

2024-2025 Jeep Wrangler Rear Axle Noise TSB

This Technical Service Bulletin (TSB) 03-003-25 addresses intermittent grinding, screeching, or ratcheting noise from the right rear axle of 2024-2025 Jeep Wrangler vehicles. The issue is attributed to a lack of lubrication in the axle shaft and hub splines, requiring cleaning and re-lubrication.

Byeditor sarah mitchell2024 Jeep Wrangler
2024 Jeep Wrangler — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11018244
TSB 03-003-25TSB 03-007-24 REV. ARSU 24-104Jeep Wrangler rear axle noiseIntermittent grinding, screeching, ratcheting noise coming from the right hand side of vehicle on the rear axleDana M220 Wide Full Floating RR AxleSales Code DRNFailure Code ZYMopar Wheel Bearing GreaseHex Flange Lock Nut
Jeep Wrangler
2025

Owners of 2024-2025 Jeep Wrangler vehicles may notice an intermittent grinding, screeching, or ratcheting noise coming from the right hand side of the vehicle on the rear axle. This issue is addressed by Technical Service Bulletin (TSB) 03-003-25, which identifies the root cause as insufficient lubrication of the axle shaft and hub splines.

This TSB, referenced as 03-003-25, supersedes an earlier bulletin, TSB 03-007-24 REV. A, issued on July 19, 2024. It has also been released as Rapid Service Update (RSU) 24-104, dated July 16, 2024. The repair involves a specific procedure to clean and lubricate these components, aiming to eliminate the Jeep Wrangler rear axle noise.

Symptoms

Customers experiencing this issue will typically observe:

  • "Intermittent grinding, screeching, ratcheting noise coming from the right hand side of vehicle on the rear axle."

Cause of the Noise

The primary cause identified for the Jeep Wrangler rear axle noise is a lack of proper lubrication between the axle shaft and hub splines. Over time, this can lead to friction and wear, producing the described noises.

Diagnosis and Verification

To determine if your vehicle is covered by this service action, technicians will check the VIN against a list in the VIP system or the RSU VIN list. If your vehicle exhibits the symptoms but is not on the VIN list, the repair procedure may still be performed.

Repair Procedure Summary

The repair outlined in TSB 03-003-25 focuses on cleaning and lubricating the axle shaft and hub splines. The process involves several steps:

  1. Disassembly: The brake caliper, rotor, wheel speed sensor, and parking brake cable are removed. The four hub nuts (Fig. 1) are then removed, allowing the hub to be extracted from the tube assembly using a pry bar.
  2. Component Removal: The axle shaft, hub, and bearing assembly, along with the backing plate, are removed from the axle housing. The axle shaft is then separated from the hub.
  3. Cleaning: Both the shaft splines and hub splines are thoroughly cleaned using brake cleaner and a wire brush to remove any fretting or corrosion (Fig. 2). After cleaning, forced air is used to ensure all debris is removed from the interface.
  4. Lubrication: Mopar® Wheel Bearing Grease is applied to both the hub splines and axle shaft splines, ensuring the entire spline interface is coated (Fig. 3). Additionally, 75-85W sump lube is applied to the tube flange inside diameter to assist with O-ring guidance (Fig. 4).
  5. Reassembly: The axle shaft is installed into the hub, followed by the reinstallation of the axle shaft, hub, and bearing assembly onto the tube. Four new hex flange lock nuts are installed. The parking brake cable, wheel speed sensor, brake caliper, and rotor are reconnected and installed.

Required Parts

To perform this repair, the following parts may be needed:

  • 05083150AA: Mopar® Wheel Bearing Grease (1/100 of a 14.5 ounce cartridge)
  • 68003275AA: Hex Flange Lock Nut (4 required)
  • 68651258AA: O-Ring (1 required, to be inspected and replaced if damaged)

Important Notes for Technicians

  • O-ring Inspection: Technicians are instructed to inspect the O-ring for any damage and replace it if necessary during the disassembly process.
  • Debris Removal: After cleaning the spline interfaces, it is crucial to use forced air to remove any remaining debris.
  • Air Purge: During axle shaft installation, air may purge through the shaft splines.

Warranty Information

All repairs performed under TSB 03-003-25 are reimbursable within the provisions of the vehicle's warranty.


NHTSA ID: 11018244

Gallery

4 images

Frequently Asked Questions

What kind of noise might I hear from my 2024-2025 Jeep Wrangler's rear axle?
You might hear an "Intermittent grinding, screeching, ratcheting noise coming from the right hand side of vehicle on the rear axle." This is the specific symptom addressed by TSB 03-003-25.
What causes the Jeep Wrangler rear axle noise?
The noise is caused by a lack of lubrication between the axle shaft and hub splines in the Dana M220 Wide Full Floating RR Axle, as detailed in TSB 03-003-25.
How is the rear axle noise problem fixed?
The repair involves cleaning the axle shaft and hub splines, then applying new Mopar® Wheel Bearing Grease to ensure proper lubrication. This procedure is outlined in Technical Service Bulletin 03-003-25.
Is this repair covered by warranty?
Yes, repairs performed under TSB 03-003-25 are reimbursable within the provisions of your vehicle's warranty.
Which Jeep Wrangler models are affected by this TSB?
This TSB applies to 2024-2025 Jeep Wrangler (JL) vehicles equipped with the Dana M220 Wide Full Floating RR Axle (Sales Code DRN), built within specific date ranges.

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