2021-2024 Stellantis PLATE - PLANETARY Parts Return

Overview of the Stellantis Internal Communication

Stellantis has issued an internal communication, identified as NHTSA ID 11010205, to its dealerships. This directive, titled "PLATE - PLANETARY," is an administrative action focused on managing parts inventory and ensuring the quality of components used in service. It specifically instructs dealers to return certain powertrain components from their stock.

The communication was published with a start date of October 29, 2024, at 7:00 AM EST, and has an end date of November 19, 2024, at 11:55 PM EST. This internal message targets dealerships that have been identified as possessing these specific parts either in their current inventory or in transit to their facility. The purpose is to prevent the installation of potentially incorrect or outdated parts during future vehicle service.

Affected Parts and Detailed Return Procedure

Dealerships identified in the communication are instructed to return all stock of the following specific PLATE - PLANETARY part numbers:

• 04799809AC
• 04799810AC
• 04799811AC
• 04799812AC
• 04799818AC
• 04799819AC

The return process requires dealers to send all these parts back to their designated facing depot. This must be done using "Return Code 02" and completed before the deadline of November 19, 2024. It is critical for dealers to adhere to this timeframe to ensure compliance with the manufacturer's directive.

Furthermore, dealers are advised that for any necessary replacements, they must place new orders. This ensures that any new installations or repairs will utilize updated or correct components. Any open orders currently in process for these specific part numbers must also be returned. If you are searching for information about Jeep Wrangler PLATE PLANETARY parts, this communication clarifies that the manufacturer is actively managing the supply chain for these components to maintain quality and accuracy.

Dealer Support and Important Notes

For any questions or clarifications regarding these part returns, dealerships are directed to contact Stellantis via email at [email protected]. This dedicated support channel is available to assist dealers through the return process and address any logistical concerns.

The communication also includes internal notes for dealers regarding the submission process. It specifies that pictures attached to communications must have unique file names to avoid upload errors. Additionally, the total size of any communication, including images and attachments, must not exceed 12MB. These guidelines ensure smooth and efficient internal communication within the Stellantis network.

What Owners Should Know

It is important for owners to understand that this communication is an internal directive for Stellantis dealerships and does not constitute a recall notice for vehicle owners. Therefore, you will not receive a letter or any direct notification about this specific action. The primary objective is to manage the parts inventory at the dealership level.

This proactive measure ensures that if your vehicle requires service involving powertrain components, particularly those related to the PLATE - PLANETARY system, your dealer will have access to and use only the correct, updated parts. This ultimately benefits owners by ensuring the highest quality of service and component integrity. This action helps guarantee that any necessary Jeep Wrangler PLATE PLANETARY parts replacements are performed with the most current inventory available.

NHTSA Source Citation

This information is based on NHTSA Manufacturer Communication ID 11010205.