2024-2025 Jeep Wrangler/Gladiator Suspect Instrument Panel Bezel

Stellantis has initiated a Quality Inspection Request (QIR) concerning certain instrument panel bezels used in 2024-2025 Jeep Wrangler and Gladiator vehicles. This proactive measure, identified by NHTSA ID 11006886, aims to identify and remove potentially non-conforming parts from the supply chain before they are installed in vehicles or reach customers. The communication specifically targets dealers who may have these suspect parts in their inventory or in transit. This QIR is a critical step in maintaining manufacturing standards and preventing potential issues down the line, ensuring the quality of the Jeep Wrangler instrument panel bezel.

This QIR focuses on ensuring the quality and integrity of the instrument panel bezel component. While not a recall in the traditional sense, it is a critical step in maintaining manufacturing standards and preventing potential issues down the line. Owners of a 2024-2025 Jeep Wrangler or Gladiator should be aware of this action, as it reflects the manufacturer's commitment to vehicle quality.

Understanding Quality Inspection Requests

A Quality Inspection Request (QIR) is a manufacturer's internal process to address potential quality concerns with specific parts or components. Unlike a recall, which typically involves vehicles already sold to consumers, a QIR often targets parts still within the supply chain—at dealerships, distribution centers, or in vehicles awaiting sale. The goal is to prevent the installation of non-conforming parts and ensure that only components meeting the manufacturer's quality standards are used.

These requests are an essential part of a manufacturer's quality control system. They allow for the swift identification and removal of parts that might not meet specifications, thereby mitigating future warranty claims or customer dissatisfaction. For the Jeep Wrangler instrument panel bezel, this QIR indicates that Stellantis has identified a batch of bezels that require closer scrutiny to uphold product standards.

Affected Parts and Identification

The Quality Inspection Request specifically identifies instrument panel bezels by their part numbers and manufacturing date. The suspect part numbers are 7FT58TX7AA, 7FT59TX7AA, and 7FT60TX7AA. These bezels are intended for use in 2024-2025 Jeep Wrangler and Gladiator models.

Crucially, only parts built before May 22, 2024, are considered suspect. Dealers are instructed to check the built date code, which is typically found on a label attached to the part. The communication provides an example of a built date code, showing the format MM/DD/YYYY, such as "08/05/2024". This date code is usually accompanied by other manufacturing information, including the part number itself. An image in the communication illustrates the precise location of this date code on the part label, making it easier for technicians to identify.

Important Actions for Dealers

Stellantis has issued clear directives for dealerships regarding the suspect instrument panel bezels. Dealers are required to:

• Identify Suspect Stock: Check all current inventory, including parts on hand and those in transit, for the specified part numbers: 7FT58TX7AA, 7FT59TX7AA, and 7FT60TX7AA.
• Verify Build Date: For any identified parts, inspect the label to determine the build date. Any bezels with a build date before May 22, 2024, are considered suspect and must be returned. The date format will typically be MM/DD/YYYY.
• Return Procedure: All suspect parts must be returned to the dealer's facing depot. The communication specifies using Return Code 02 for these returns. This process must be completed before September 10, 2024.
• Open Orders: Any existing open orders for these suspect parts must also be returned. Dealers are instructed to cancel or return these orders to prevent further distribution of non-conforming components.
• Replacement Orders: To obtain compliant parts, dealers must place new orders for the instrument panel bezels. This ensures that only parts manufactured after the suspect period are supplied for vehicle production or service.
• Inquiries: For any questions regarding the return process or specific part identification, dealers are directed to email [email protected].

This strict protocol ensures that no suspect Jeep Wrangler instrument panel bezel makes its way into a new vehicle or is used for service, upholding Stellantis's quality commitment.

What Owners Should Know

It is important for owners of 2024-2025 Jeep Wrangler and Gladiator vehicles to understand that this Quality Inspection Request (QIR) is primarily an internal dealer-level action. This is not a recall that requires owners to bring their vehicles in for inspection or repair. The QIR is designed to prevent potentially non-conforming parts from being installed in vehicles at the factory or dealership level.

Stellantis is NOT notifying consumers directly about this QIR, as it pertains to parts within the supply chain rather than issues with vehicles already delivered to customers. If you have concerns about your vehicle, it is always recommended to consult with your authorized Jeep dealership. They can confirm if any service actions or updates apply to your specific vehicle based on its VIN.

---

Source: NHTSA ID 11006886