Service Bulletin

2024 Jeep Wrangler Passenger Mirror Inoperative TSB

A Stellantis TSB, S2408000090, addresses the issue of an inoperative passenger mirror in the 2024 Jeep Wrangler. The problem is often caused by a loose or pushed-out terminal in the XY660A connector in the passenger door, requiring no new parts for repair.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Jeep Wrangler
2024 Jeep Wrangler — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11006197
S2408000090Passenger Mirror InoperativeJeep Wrangler passenger mirror not workingXY660A connectorloose terminalpushed out terminalpush-pull-push method2024 Jeep Wrangler mirror problemJeep Wrangler JL mirror fixStellantis TSB

Symptoms of an Inoperative Passenger Mirror

Owners of a 2024 Jeep Wrangler may experience their passenger side mirror not operating at all, or certain functions of the mirror may cease to work. This can include issues with power adjustment, heating, or other integrated features.

Technicians have also observed these "Passenger Mirror Inoperative" complaints, confirming the functional issues reported by vehicle owners. This problem directly impacts driver visibility and convenience, especially when adjusting mirrors for different drivers or driving conditions.

Understanding the Cause: Connector XY660A

The root cause for the 2024 Jeep Wrangler passenger mirror inoperative condition is often a problem with the grey 10-way connector, identified as XY660A, located within the passenger door. This connector is crucial for transmitting electrical signals to the mirror's various functions.

Specifically, the issue arises when a terminal inside this XY660A connector becomes loose or is pushed out of its proper position. Such a displacement can disrupt the electrical connection, leading to the mirror's partial or complete failure. The image provided in TSB S2408000090 highlights the location of this connector within the passenger door assembly.

The Repair Procedure: Securing the Connector

To resolve the 2024 Jeep Wrangler passenger mirror inoperative issue, technicians are instructed to inspect the XY660A connector. The primary step involves checking for any loose or pushed-out terminals within this grey 10-way connector.

Once identified, the loose terminal needs to be secured using a specific technique known as the "push-pull-push method." This method ensures the terminal is properly seated and locked into the connector, re-establishing a reliable electrical connection. A significant advantage of this repair is that no new parts are required, making it a straightforward and cost-effective solution.

Important Information for Owners

Stellantis TSB S2408000090 is a manufacturer communication that documents a record of past experiences and known conditions. It's important for owners to understand that this document does not authorize warranty repairs and does not provide definitive conclusions about what is wrong with every vehicle. It serves as a guide based on similar cases.

This means that while the TSB offers a likely solution for an inoperative passenger mirror, the ultimate diagnosis and decision on the appropriate course of action remain with the service technician. Owners should be aware that this type of communication helps technicians address common issues efficiently.

Next Steps for Owners

If your 2024 Jeep Wrangler is experiencing an inoperative passenger mirror, it is recommended to schedule an appointment with your authorized Jeep dealership. Explain the symptoms you are observing, such as the mirror not moving or specific functions failing. You may reference Stellantis TSB S2408000090 to assist the technician in diagnosing the problem. The repair typically involves inspecting and securing the XY660A connector, which does not require new parts.

NHTSA ID: 11006197

Frequently Asked Questions

What does TSB S2408000090 address for the 2024 Jeep Wrangler?
TSB S2408000090 addresses the issue of an inoperative passenger mirror in the 2024 Jeep Wrangler, where the mirror may not operate or some of its functional features are not working.
What causes the passenger mirror to be inoperative in the 2024 Jeep Wrangler?
The inoperative passenger mirror in the 2024 Jeep Wrangler is typically caused by a loose or pushed-out terminal within the grey 10-way XY660A connector located in the passenger door.
How is the inoperative passenger mirror fixed according to TSB S2408000090?
The repair involves inspecting the XY660A connector for loose terminals and securing them using the "push-pull-push method." No new parts are required for this fix.
Are new parts needed to fix the 2024 Jeep Wrangler passenger mirror inoperative issue?
No, according to TSB S2408000090, no new parts are required for this repair. The fix involves re-securing an existing terminal within the XY660A connector.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2024 model year

970 complaints, the 4th most of 41 model years on file. Owners reported 14 crashes, 13 fires and 7 injuries for this year, which also has 14 recalls on file.

Structure, the system this article covers, accounts for 724 of 18,838 complaints (4%), including 2 for 2024.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
2014658
20181,827
2019747
2021963
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2024 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 26V327000 — Back Over Prevention (May 2026)
  • 25V766000 — Engine (Nov 2025)
All 2024 recalls →

Recent owner reports about structure

Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times.

2024 Jeep Wrangler owner, Jan 2025

I had several safety concerns regarding the 2024 Jeep Wrangler that I purchased and subsequently traded in after only 31 days due to multiple issues that I believe may compromise vehicle safety.

2024 Jeep Wrangler owner, Sep 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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