Service Bulletin

2024 Jeep Wrangler AC INOP with DTC B3A11

If your 2024 Jeep Wrangler's AC is inoperative and you're seeing Diagnostic Trouble Code B3A11, Stellantis has issued a communication (S2424000003) indicating this is a known issue under investigation. Do not replace components for intermittent occurrences.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Jeep Wrangler
2024 Jeep Wrangler — Jeep Wrangler AC INOP B3A11
Editorial illustration generated for this article.
B3A11S2424000003AC INOPAC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE2024 Jeep Wrangler AC INOPJeep Wrangler B3A11Jeep Wrangler AC problemAC compressor damageAC expansion valve actuator faultStellantis S2424000003

Symptoms of AC INOP with DTC B3A11

Owners of a 2024 Jeep Wrangler may experience their air conditioning system becoming "AC INOP," meaning it is inoperative. This condition prevents the AC from cooling the cabin, leading to discomfort, especially in warm weather. This symptom is specifically linked to the presence of Diagnostic Trouble Code (DTC) B3A11.

Diagnostic Trouble Code (DTC) B3A11

The primary fault code associated with this issue is B3A11, which stands for "AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE." This code indicates a problem with the control or performance of the AC refrigerant expansion valve actuator. When this DTC is active, it directly impacts the functionality of the air conditioning system in your 2024 Jeep Wrangler.

Understanding the Issue and Diagnosis

According to Stellantis Case Number S2424000003, the presence of DTC B3A11 causes the vehicle's system to intentionally shut off the AC compressor. This protective measure is designed to prevent liquid refrigerant from flowing into the compressor, which could lead to significant physical damage to the component. The system prioritizes protecting the compressor from harm.

If the DTC B3A11 is cleared, the AC compressor will re-engage, allowing the air conditioning system to operate normally, provided the underlying condition that triggered the code is no longer present. However, the communication notes that the code can reappear within minutes, hours, or days, indicating an intermittent fault. If the DTC B3A11 remains constantly active or immediately reappears after being cleared, standard diagnostic procedures should be followed to identify and resolve the root cause.

Important Warnings for Owners

Stellantis has issued a critical advisory regarding intermittent occurrences of DTC B3A11. "If the DTC is intermittent and does not return immediately after being erased do not replace any components for this condition as it will not repair the concern. This is a known issue and is currently under investigation." This means that for intermittent AC INOP with DTC B3A11, replacing parts is not an effective solution and is explicitly advised against.

What Owners Should Know

The fact that the 2024 Jeep Wrangler AC INOP with DTC B3A11 is a "known issue" and "currently under investigation" by Stellantis means that a definitive repair procedure or software update may be developed in the future. For owners experiencing intermittent AC problems with DTC B3A11, it is crucial to understand that current component replacement is not recommended as a solution. This situation highlights the importance of staying informed about any future service bulletins or recall campaigns related to this specific problem. Owners should monitor official communications from Stellantis or Jeep regarding the Jeep Wrangler AC INOP B3A11 issue.


Source: NHTSA ID: 11006195, Case Number: S2424000003

Frequently Asked Questions

What does DTC B3A11 mean for my 2024 Jeep Wrangler?
DTC B3A11, or "AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE," indicates a problem with the control of your AC system's expansion valve actuator. This fault code can cause your AC compressor to shut off to prevent damage.
Why is my 2024 Jeep Wrangler's AC not working if I have DTC B3A11?
If your 2024 Jeep Wrangler's AC is inoperative with DTC B3A11, it's likely due to the vehicle's system intentionally shutting off the AC compressor. This is a protective measure to prevent physical damage from liquid refrigerant flowing into the compressor.
Should I replace parts if my 2024 Jeep Wrangler has intermittent AC issues with DTC B3A11?
No, Stellantis advises against replacing components for intermittent AC INOP issues linked to DTC B3A11. The manufacturer states that this is a known issue currently under investigation, and replacing parts will not resolve the concern.
What is Stellantis doing about the Jeep Wrangler AC INOP with DTC B3A11?
Stellantis has identified the 2024 Jeep Wrangler AC INOP with DTC B3A11 as a known issue that is currently under investigation. This suggests that the manufacturer is working towards a potential future solution, such as a software update or a revised repair procedure.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2024 model year

970 complaints, the 4th most of 41 model years on file. Owners reported 14 crashes, 13 fires and 7 injuries for this year, which also has 14 recalls on file.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
2014658
20181,827
2019747
2021963
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2024 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 26V327000 — Back Over Prevention (May 2026)
  • 25V766000 — Engine (Nov 2025)
All 2024 recalls →

Recent owner reports

Since the 68C Recall software update was performed on my Jeep, the vehicle has experienced recurring, unexpected losses of motive power while driving in Electric Mode. During these events, pressing the accelerator yields no response.

2024 Jeep Wrangler owner, Oct 2026

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable.

2024 Jeep Wrangler owner, Oct 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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