2024 Jeep Wrangler Swing Gate Popping Noise TSB

Owners of certain 2024 Jeep Wrangler vehicles may notice an unusual popping noise when fully opening the swing gate. This issue is officially recognized and addressed by Technical Service Bulletin (TSB) 23-043-24 REV. A, which supersedes the earlier TSB 23-043-24 dated June 07, 2024. This bulletin has also been released as Rapid Service Update (RSU) 24-094, effective June 07, 2024, providing a clear path for diagnosis and repair.

Symptoms

Customers experiencing this issue will typically notice a distinct popping noise. Specifically, "A popping noise can be heard between the check strap and clevis pivot joint when fully opening the swing gate." This 2024 Jeep Wrangler swing gate popping noise is most apparent as the swing gate extends fully or cycles between its detent positions.

Cause of the Popping Noise

According to the TSB, the root cause of the 2024 Jeep Wrangler swing gate popping noise is an "undersized clevis pivot pin." This component is part of the swing gate check strap assembly, and its improper sizing leads to the audible popping sound during operation.

Important Owner Information

Owners should be aware of specific conditions regarding this service action. The Rapid Service Update (RSU) 24-094 specifically applies to vehicles listed on the RSU VIN list. To confirm if your vehicle is eligible, it's recommended to use the VIP system or perform a VIN search in DealerCONNECT/Service Library.

Furthermore, the bulletin notes that the initial inspection for this issue can be performed by a non-skilled employee or service adviser in the write-up aisle. This suggests a relatively straightforward initial assessment before a full repair is initiated.

Diagnosis and Repair Procedure

Addressing the 2024 Jeep Wrangler swing gate popping noise involves a straightforward diagnostic and repair process. The procedure begins with ensuring the vehicle is parked with the swing gate fully closed. Technicians are then instructed to open the swing gate completely, extending the arm fully, and then cycle the swing gate from its fully open position to the second detent. The popping noise is most likely to occur between these stages.

If the popping noise is confirmed during this test, the next step is to replace the swing gate check strap. Detailed service procedures for this replacement are available in the DealerCONNECT/Service Library under the section for Body/Decklid/Hatch/Liftgate/Tailgate/Swing Gate/Check, Door/Removal and Installation. If the noise is not present, the bulletin indicates that the TSB does not apply, and an Inspect Labor Operation (23-40-26-98) should be used to close the active RSU.

Required Parts

The primary component required for this repair is a new swing gate check strap. The specific part number identified for replacement is 68634883AA, described as a "Strap, Retaining" or "Swing Gate Check Strap."

Warranty Coverage

All repairs performed under Technical Service Bulletin 23-043-24 REV. A and Rapid Service Update 24-094 are reimbursable within the provisions of the vehicle's warranty. This means owners should not incur out-of-pocket expenses for this specific repair if their vehicle is covered.

Source: NHTSA ID: 11001769