2024 Jeep Wrangler Swing Gate Popping Noise TSB

Owners of certain 2024 Jeep Wrangler vehicles may notice a distinct popping noise when fully opening the swing gate. This issue is addressed by Technical Service Bulletin (TSB) 23-043-24, which has also been released as Rapid Service Update (RSU) 24-094. This bulletin provides diagnostic and repair procedures for the 2024 Jeep Wrangler swing gate popping noise.

This TSB specifically applies to 2024 Jeep Wrangler models built on or after February 15, 2024 (MDH 0215XX) and on or before April 08, 2024 (MDH 0408XX).

Symptoms

Customers experiencing this issue will typically observe the following:

• "A popping noise can be heard between the check strap and clevis pivot joint when fully opening the swing gate."

This popping sound is most noticeable as the swing gate extends fully or cycles between its open detent positions.

Cause

The root cause identified for the 2024 Jeep Wrangler swing gate popping noise is an undersized clevis pivot pin. This component, part of the swing gate check strap assembly, does not properly engage or function, leading to the audible popping sound.

Important Warnings

Owners and service personnel should be aware of the following critical information:

• VIN Applicability: "This RSU only applies to vehicles on the RSU VIN list." It is essential to verify if your vehicle's VIN is included in the applicable RSU list via VIP or a VIN search in DealerCONNECT/Service Library before proceeding with the repair.
• Inspection Protocol: "Inspection is to be performed in the write up isle by a non-skilled employee or service adviser." This indicates that the initial assessment of the noise does not require a specialized technician.

Repair Procedure Summary

The repair outlined in TSB 23-043-24 involves replacing the swing gate check strap. The procedure generally follows these steps:

1. Ensure the vehicle is parked, and the swing gate is fully closed.
2. Open the swing gate completely, extending the arm fully.
3. Cycle the swing gate from its fully open position to the second detent. The popping noise is most likely to occur during these stages.
4. Confirm if the popping noise is present. If the noise is not heard, the bulletin does not apply, and Labor Operation (LOP) 23-40-26-98 should be used to close the active RSU.
5. If the popping noise is confirmed, the swing gate check strap must be replaced. Detailed service instructions are available in the DealerCONNECT/Service Library under the path: Service Info > 23 - Body/Decklid/Hatch/Liftgate/Tailgate/Swing Gate/Check, Door/Removal and Installation.

Required Parts and Labor

To perform this repair, the following part is required:

• Part No.: 68634883AE
• Description: Strap, Retaining (Swing Gate Check Strap)
• Quantity: 1 (as required)

The labor operations associated with this service action are:

• 23-40-26-98: Strap, Swing Gate Check - Inspect for Noise when Opening Swing Gate (0 - Introduction) - 0.1 Hrs.
• 23-40-26-99: Strap, Swing Gate Check - Inspect and Replace (0 - Introduction) - 0.4 Hrs.
• Failure Code: ZZ (Service Action)

Owner Action

If you own a 2024 Jeep Wrangler and are experiencing a 2024 Jeep Wrangler swing gate popping noise, especially if your vehicle was built within the specified dates (February 15, 2024, to April 08, 2024), you should contact your authorized Jeep dealership. They can verify if your VIN is covered by RSU 24-094 and schedule the necessary inspection and repair. All applicable repairs are reimbursable under the provisions of your vehicle's warranty.

NHTSA ID: 11001568