2024 Jeep Wrangler Jack Kit Spacer Missing CSN 48B

What's Being Addressed

FCA US LLC has identified that the Jack Kit Spacer may not have been installed during the manufacturing process on approximately 8,500 2024 Jeep Wrangler (JL) vehicles. This issue is being addressed under Customer Satisfaction Notification (CSN) 48B.

Symptoms and Potential Issues

The primary symptom is the absence of the Jack Kit Spacer in the spare tire compartment tools. While the document does not specify immediate safety risks, ensuring all components of the jack kit are present and correctly stored is important for proper vehicle maintenance and emergency preparedness. The Jeep Wrangler Jack Kit Spacer is a crucial part of the vehicle's standard equipment.

Repair Procedure Summary

The repair involves providing and installing the missing Jack Kit Spacer. This service will be performed by authorized Chrysler, Dodge, Jeep, or RAM dealers. The estimated labor time for this procedure is very short, approximately 0.1 hours.

Required Parts

The specific part required for this service is the Jack Kit Spacer 35" Wheel, with part number CCAR48B1AA. No special tools are required to perform this service procedure.

Important Dealer Instructions

Dealers are instructed to complete this campaign service on any involved new vehicles before retail delivery. They must also perform this repair on vehicles in used inventory and those brought in for service. Dealers can identify involved vehicles using the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP).

FCA US LLC is notifying all involved vehicle owners by mail. Dealers are requested to use the provided VIN lists to follow up with owners and schedule appointments. It is important to note that VIN lists may contain confidential owner information, which must only be used for the purpose of this notification.

Owner Actions

If you own a 2024 Jeep Wrangler and receive a notification regarding Customer Satisfaction Notification 48B, you should schedule an appointment with your authorized Chrysler, Dodge, Jeep, or RAM dealer. The repair, which involves providing and installing the Jack Kit Spacer, will be performed free of charge (parts and labor). The estimated repair time is minimal, but dealers will require additional time for check-in, preparation, and check-out. It is recommended to bring the owner letter with you to the dealership.

If you have already paid to have this specific condition repaired, you may be eligible for reimbursement by visiting www.fcarecallreimbursement.com.

Additional Information

For any questions or assistance regarding this action, owners can contact their Service and Parts District Manager or Customer Service / Field Operations FCA.

NHTSA ID: 11001081