Service Bulletin

2021-2023 Jeep Wrangler Rear Wiper Not Working TSB

A manufacturer communication, identified by NHTSA ID 10247942, addresses instances where the rear wiper on 2021-2023 Jeep Wrangler vehicles fails to turn on. Owners experiencing this 'Rear Wiper Does Not Turn On' symptom should consult their dealer for diagnosis.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Jeep Wrangler
2023 Jeep Wrangler — 2023 Jeep Wrangler manufacturer_communication
Editorial illustration generated for this article.
NHTSA ID 10247942Rear Wiper Does Not Turn OnJeep Wrangler rear wiper not working2021 Jeep Wrangler rear wiper2022 Jeep Wrangler rear wiper2023 Jeep Wrangler rear wiperJeep Wrangler visibility issueJeep Wrangler TSBmanufacturer communicationWrangler rear wiper fault
Jeep Wrangler
2021–2022

Owners of 2021-2023 Jeep Wrangler vehicles may encounter an issue where the rear wiper fails to activate. This specific problem, identified by the symptom 'Rear Wiper Does Not Turn On', is addressed in a manufacturer communication, which is a type of Technical Service Bulletin (TSB). This TSB, with NHTSA ID 10247942, provides guidance to dealerships on how to handle this visibility concern.

Symptoms

The primary symptom owners will notice is that the rear wiper system does not respond to controls and fails to turn on. This can significantly impair visibility, especially during adverse weather conditions, posing a safety risk.

Diagnosis / Trigger Conditions

Diagnosis for the 'Rear Wiper Does Not Turn On' issue typically involves verifying the functionality of the rear wiper system. A technician will attempt to activate the rear wiper using the vehicle's controls. If the wiper does not move or operate as expected, it confirms the presence of the fault described in this 2023 Jeep Wrangler manufacturer_communication.

Repair Procedure Summary

While the specific repair steps are not detailed in the summary of this manufacturer communication, such TSBs usually outline diagnostic procedures to pinpoint the root cause of the rear wiper malfunction. This could involve checking electrical connections, the wiper motor, the control module, or the switch itself. Once the faulty component is identified, the repair would involve replacing or repairing the necessary parts to restore full functionality to the rear wiper system. This 2023 Jeep Wrangler manufacturer_communication aims to ensure proper resolution of the issue.

Owner Action

If you own a 2021-2023 Jeep Wrangler and are experiencing the 'Rear Wiper Does Not Turn On' symptom, it is recommended to schedule an appointment with your authorized Jeep dealership. Inform them about the issue and mention the NHTSA ID 10247942, as this will help them quickly access the relevant manufacturer communication. The dealership will diagnose the problem and perform any necessary repairs according to the guidelines provided in the TSB. This manufacturer communication helps ensure consistent service.

Important Warnings

Driving with a non-functional rear wiper can reduce visibility and compromise safety, especially in rain, snow, or dirty road conditions. It is advisable to address this issue promptly to maintain safe driving conditions for your 2023 Jeep Wrangler.


Source: NHTSA ID: 10247942

Frequently Asked Questions

What does the 'Rear Wiper Does Not Turn On' symptom mean for my Jeep Wrangler?
This symptom indicates that your rear windshield wiper is not activating when commanded, potentially affecting your visibility and safety while driving. It's addressed by a manufacturer communication (NHTSA ID 10247942) for 2021-2023 Jeep Wrangler models.
Which Jeep Wrangler models are affected by the rear wiper issue?
This manufacturer communication (NHTSA ID 10247942) specifically applies to 2021, 2022, and 2023 model year Jeep Wrangler vehicles experiencing the 'Rear Wiper Does Not Turn On' problem.
How can I get the 'Rear Wiper Does Not Turn On' issue fixed on my Jeep Wrangler?
You should contact your local authorized Jeep dealership to schedule a service appointment. Inform them about the rear wiper malfunction and reference NHTSA ID 10247942 so they can refer to the relevant manufacturer communication for diagnosis and repair procedures.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2023 model year

378 complaints, the 20th most of 41 model years on file. Owners reported 11 crashes, 7 fires and 8 injuries for this year, which also has 16 recalls on file.

Visibility, the system this article covers, accounts for 191 of 18,838 complaints (1%), including 3 for 2023.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
20181,827
2019747
2021963
2023378
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2023 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 25V741000 — Electrical System (Oct 2025) — Park outside
  • 25V710000 — Electrical System (Oct 2025)
All 2023 recalls →

Recent owner reports about visibility

The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available.

2023 Jeep Wrangler owner, Mar 2026

Windshield has cracked multiple times (multiple windshields) in the center, bottom of the glass, spontaneously. Both event were in cold weather. There were no chips or impacts to the windshield.

2023 Jeep Wrangler owner, Sep 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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