2018-2020 Jeep Wrangler / Gladiator Blank IPC Warranty Extension

Stellantis has released Technical Service Bulletin (TSB) 08-298-26 REV. B, dated October 17, 2026, to address a common issue affecting the Instrument Panel Cluster (IPC) in certain 2018-2020 Jeep Wrangler and 2020 Jeep Gladiator models. This bulletin specifically applies to vehicles built on or before January 01, 2020, equipped with a Cluster 7.0" TFT Color Display (Sales Code JAL or JAJ). The primary concern is a blank electronic vehicle information center (EVIC) display, which is now covered by an extended warranty.

This TSB 08-298-26 REV. B supersedes the previous bulletin, TSB 08-298-26 REV. A, issued on August 08, 2026. The revised bulletin includes important updates, particularly regarding the warranty extension and an updated spare parts table, ensuring owners of affected vehicles receive comprehensive support for the Jeep Wrangler blank IPC issue.

Symptoms Owners May Experience

Owners of affected Jeep Wrangler and Gladiator vehicles may observe a "blank electronic vehicle information center (EVIC) in the IPC." This means that crucial information typically displayed, such as the fuel level, temperature gauge, odometer, outside temperature, PRNDL (Park, Reverse, Neutral, Drive, Low), and the optional digital speedometer, will not be visible. This can significantly impact a driver's ability to monitor essential vehicle functions.

It is important to note that while the EVIC display may be blank, the analog speedometer and tachometer gauges are designed to continue functioning normally. This distinction helps owners understand which parts of their instrument cluster are affected by the printed circuit board failure.

Cause of the Blank IPC Display

The root cause of the blank electronic vehicle information center (EVIC) in the Instrument Panel Cluster has been identified as a printed circuit board failure within the IPC itself. This internal component defect prevents the digital display from rendering information correctly, leading to the observed symptoms.

Repair Procedure Summary

The recommended repair for the Jeep Wrangler blank IPC involves replacing the entire Instrument Panel Cluster (IPC). This direct replacement addresses the underlying printed circuit board failure. Technicians are instructed to refer to the detailed service procedures available in the DealerCONNECT Service Library under "Service Info > 08 - Electrical / 8J - Instrument Cluster / Removal and Installation" for precise steps.

Important Warranty Extension Information

Stellantis has implemented a significant warranty extension to cover this specific issue. The warranty period for the Instrument Panel Cluster has been extended to 15 years or 150,000 miles (240,000 km), whichever comes first, from the vehicle's original in-service date. This extended coverage ensures that owners will not incur out-of-pocket expenses for this repair if their vehicle falls within the specified parameters.

Owners should be aware that this update differs from a typical recall, as it is a warranty extension for a known component defect. For full details regarding the warranty extension, technicians and owners can consult the relevant Warranty Bulletins: SAB 2026-25 for Canada, D-26-17 for the U.S., ID-26-37 for Puerto Rico/U.S. Virgin Islands, and WE-01-26 for Mexico.

Required Parts

The repair necessitates the replacement of the Instrument Panel Cluster. There are various part numbers for the IPC, depending on the specific vehicle configuration. Examples include 68233874AQ, 68233875AO, 68296262AO, and many others. Technicians are required to check StarParts for VIN applicability to ensure the correct Instrument Panel Cluster is ordered and installed for each affected vehicle.

Source: NHTSA ID 11038630