2026 Jeep Compass Front Shock Absorber Noise TSB

Jeep has issued Technical Service Bulletin (TSB) 02-003-26, also released as Rapid Service Update (RSU) 26-045, to address specific noise concerns in the 2026 Jeep Compass. This bulletin, dated March 7, 2026, provides guidance for diagnosing and repairing a common issue related to the vehicle's front suspension.

The TSB applies to 2026 Jeep Compass vehicles built on or after November 06, 2025 (MDH 1106XX) and on or before February 14, 2026 (MDH 0214XX). It is applicable to both South American (SA) and North American (NA) markets.

Symptoms

Owners of affected 2026 Jeep Compass vehicles may notice a distinct noise originating from the front suspension. The primary symptom described is "A squeaking, squealing or whistle noise coming from the front shock absorbers while driving on uneven surfaces."

This 2026 Jeep Compass front shock absorber noise can be a nuisance and may indicate an issue with the shock absorber components.

Diagnosis

To determine if your 2026 Jeep Compass is affected, technicians will first check if the vehicle's VIN is listed in the VIP system or the RSU VIN list. If the VIN is listed, the repair procedure should be performed.

If the vehicle is not on the VIN list but exhibits the described "squeaking, squealing or whistle noise coming from the front shock absorbers while driving on uneven surfaces," the repair procedure should still be followed. The diagnostic step involves inspecting the front shock absorbers by rocking the vehicle from left to right for 10-15 seconds to listen for the characteristic noise.

Repair Procedure Summary

If the inspection reveals a squeaking, squealing, or whistle noise from either front shock absorber, replacement is necessary. If no noise is detected, the bulletin is complete, and the RSU can be closed using Labor Operation Number 02-15-10-9M.

For vehicles requiring replacement, technicians should refer to the detailed service procedures available in the DealerCONNECT/Service Library. Specific references include 4410A12 for removing/replacing a single shock absorber (Amortecedor/Mola (Um Lado) - Esquerdo ou Direito - Remoção/Recolocação) and 4410A18 for replacing both shock absorbers (Amortecedores/Molas (Dois Lados) - Solução Macpherson).

Required Parts and Labor

Replacing the front shock absorbers requires specific parts and labor operations. The following parts may be needed:

Quantity	Part Number	Description
1 (AR)	2850000380-SA	Left Shock Absorber
1 (AR)	2850000379-SA	Right Shock Absorber
3 (AR)	51972826-SA	Nut
1 (AR)	52245735-SA	Nut

Labor operations and their estimated times are as follows:

Labor Operation No:	Labor Description	Labor Time
02-15-10-9M	Front Shock Absorbers - Inspect	0.2 Hrs.
02-15-10-9N	Front Shock Absorbers - Inspect and Replace One Side	1.6 Hrs.
02-15-10-9P	Front Shock Absorbers - Inspect and Replace Both Sides	2.2 Hrs.

The failure code associated with this service action is ZY.

What Owners Should Know

This repair is reimbursable under the provisions of the vehicle's warranty. For the South American (SA) market only, after applying TSB 02-003-26, it is not necessary to send DID-I or DID-A forms.

Owners experiencing the 2026 Jeep Compass front shock absorber noise should contact their authorized Jeep dealership to schedule an inspection and potential repair.

NHTSA ID: 11029993