2024-2025 Jeep Compass Airbag Lamp On TSB 08-365-25

Symptoms

Owners of affected 2024-2025 Jeep Compass vehicles may notice the "Airbag lamp on" illuminated on their dashboard. This indicates a potential issue with the vehicle's airbag system, which is a critical safety component.

Diagnosis

To diagnose the "Airbag lamp on" issue, technicians should use a wiTECH scan tool along with the appropriate diagnostic procedures found in DealerCONNECT/Service Library. It's important to verify that all related systems are functioning correctly.

If other Diagnostic Trouble Codes (DTCs) or symptom conditions are present beyond the illuminated airbag lamp, these should be recorded and addressed before proceeding with the TSB 08-365-25 repair. If the customer's concern matches the "Airbag lamp on" symptom, the repair procedure outlined in this bulletin should be followed.

Repair Procedure Summary

Technical Service Bulletin 08-365-25 outlines a straightforward repair process to resolve the "Airbag lamp on" condition. The core of the repair involves updating the software of the Security Gateway Module (SGW).

1. Reprogram SGW: The Security Gateway Module (SGW) must be reprogrammed with the latest software version using the wiTECH Diagnostic Application. If any issues arise during the module flashing process, technicians are instructed to submit a ticket to the Helpdesk.
2. Clear DTCs: After the reprogramming is complete, all Diagnostic Trouble Codes (DTCs) that may have been set in any module due to the reprogramming process must be cleared. The wiTECH application will automatically present these DTCs, allowing for their easy clearance.

Required Tools or Parts

The primary tool required for this repair is a wiTECH diagnostic scan tool or an equivalent device capable of performing software reprogramming.

Important Notes for Owners

It is crucial for owners to understand the market applicability of this TSB. This bulletin, TSB 08-365-25, specifically applies to vehicles sold in the Enlarged Europe and Middle East & Africa markets. It is not applicable to vehicles built for the U.S. market.

Warranty Information

This repair, identified by Labor Operation No. 18-19-06-9E (Module, Security Gateway - Reprogram), is reimbursable within the provisions of the vehicle's warranty. The estimated labor time for this procedure is 0.4 hours. Dealers should use failure code CC (Customer Concern) when processing claims if the customer's reported symptom matches the "Airbag lamp on" condition.

Source: NHTSA ID: 11025025