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2021-2024 Jeep Compass Alternator Pulley Cap Failure TSB

This Technical Service Bulletin (TSB) 08-217-25 REV. A addresses alternator pulley cap failure in 2021-2024 Jeep Compass models, causing symptoms like 'Service Battery' and engine noise. Note: This service action has been canceled, and owners should refer to CSN 70C for details.

ByAhmet Topcu — Founder & Editor-in-Chief2021 Jeep Compass
2021 Jeep Compass — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11024589
TSB 08-217-25 REV. ATSB 08-217-25RSU 25-132Jeep Compass alternator pulley failureAlternator pulley cap failure"Vehicle will not start due to a depleted battery""Noise heard from the engine compartment""Battery Symbol""Service Transmission""Check Diesel Exhaust Fluid (DEF) System"
Jeep Compass
2022–2024

Stellantis issued Technical Service Bulletin (TSB) 08-217-25 REV. A, dated October 18, 2025, to address an alternator pulley cap failure. This bulletin was intended for certain 2021-2024 Jeep Compass models, as well as 2023-2024 Jeep Meridian vehicles equipped with the 2.0L I4 Turbo Diesel Engine with Engine Stop/Start (ESS) system (Sales Code EBS).

The TSB outlined potential issues stemming from an incorrectly torqued alternator pulley. However, it's crucial for owners to note that this service action has since been canceled. Owners experiencing symptoms related to a Jeep Compass alternator pulley failure should consult their dealership for the most current information.

Original Symptoms of Alternator Pulley Cap Failure

Before its cancellation, TSB 08-217-25 REV. A described several customer-reported symptoms that could indicate an alternator pulley cap failure. These issues would typically manifest as multiple indicators and messages on the Instrument Panel Cluster (IPC), notably without generating any Diagnostic Trouble Codes (DTCs). Owners might have observed a range of problems, including:

  • "Vehicle will not start due to a depleted battery."
  • "Noise heard from the engine compartment."
  • Illumination of a "Battery Symbol" warning light.
  • A "Service Transmission" message.
  • A "Check Diesel Exhaust Fluid (DEF) System" warning.
  • An "Anti-Lock Brake System (ABS) Service Required" message.
  • A "Service Park Brake" message.
  • An "Engfine Stop/Start (ESS) Unavailable 'Service Battery'" message.

These symptoms collectively pointed to a potential electrical system malfunction, often linked to the alternator's performance.

Identified Cause

The root cause identified in TSB 08-217-25 REV. A for the Jeep Compass alternator pulley failure was an incorrectly torqued alternator pulley. This manufacturing defect could lead to the various electrical and engine-related symptoms described above.

Important Cancellation Notice

Owners should be aware that this service action, TSB 08-217-25 REV. A, has been officially canceled. The bulletin explicitly states: "This service action has been canceled. Please refer to CSN 70C for more information." This means that the repair procedure outlined in the TSB is no longer active, and dealers will not perform repairs under this specific bulletin. The policy for this bulletin is now designated as "Information Only."

Superseded and Related Bulletins

This TSB 08-217-25 REV. A superseded an earlier version of Technical Service Bulletin (TSB) 08-217-25, which was originally issued on July 15, 2025. The current revision, dated October 18, 2025, incorporated updates, including a Market Note and Customer Symptom Note, and converted the bulletin to an Information Only status. This Technical Service Bulletin was also released as Rapid Service Update (RSU) 25-132, also dated July 15, 2025. All applicable RSU VINs were loaded, and verification could be done via VIP or a VIN search in DealerCONNECT/Service Library, with repairs reimbursable under warranty provisions before its cancellation.


NHTSA ID: 11024589

Frequently Asked Questions

What is TSB 08-217-25 REV. A about?
TSB 08-217-25 REV. A originally addressed an alternator pulley cap failure in certain 2021-2024 Jeep Compass and 2023-2024 Jeep Meridian vehicles, caused by an incorrectly torqued alternator pulley. However, this service action has been canceled.
What symptoms were associated with the Jeep Compass alternator pulley failure?
Owners might have experienced symptoms such as the vehicle not starting due to a depleted battery, noise from the engine compartment, illumination of a 'Battery Symbol', 'Service Transmission', 'Check Diesel Exhaust Fluid (DEF) System', 'Anti-Lock Brake System (ABS) Service Required', 'Service Park Brake', and 'Engfine Stop/Start (ESS) Unavailable 'Service Battery'' messages. Notably, these issues would appear without Diagnostic Trouble Codes (DTCs).
Is TSB 08-217-25 REV. A still active for repairs?
No, TSB 08-217-25 REV. A has been officially canceled. Owners are advised to refer to CSN 70C for more information regarding the cancellation and any related guidance.
Which vehicles were covered by this TSB before its cancellation?
The TSB applied to 2023-2024 Jeep Meridian (H6) vehicles built between January 12, 2022, and April 25, 2024, and 2020-2024 Jeep Compass (M6) vehicles built between May 01, 2019, and April 25, 2024. Both vehicle types needed to be equipped with the 2.0L I4 Turbo Diesel Engine with ESS (Sales Code EBS).

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