2022-2024 Jeep Compass Radio Part Number Ordering TSB

This article details manufacturer communication TSB 9100628, issued by Jeep on July 15, 2025, concerning the correct ordering procedures for replacement radios in 2022-2024 Jeep Compass models. The communication, identified as a GPOP - Issue Review System document, focuses on ensuring that service centers use the appropriate part numbers for different types of radio replacements, specifically distinguishing between exchange orders and new units. This information is critical for maintaining proper inventory and ensuring owners receive the correct components.

What This Communication Addresses

TSB 9100628 addresses the availability and correct usage of part numbers for the radio, specifically part number 68455378AS. The core of this bulletin is to clarify that a special "Z part number" must be used for all exchange orders, while a regular "68 part number" is designated for new, unsold vehicles. This distinction helps manage the supply chain for both new and remanufactured components.

Understanding "Z Part Numbers" and Exchange Orders

When a vehicle component, such as a radio, needs replacement due to a defect or malfunction, it can often be handled through an "Exchange Order." An exchange order typically involves returning the faulty component (the "core") to the manufacturer in exchange for a replacement unit. These replacement units are often remanufactured or refurbished to meet original specifications, offering a cost-effective and environmentally friendly solution.

The TSB specifies that for all such exchange orders—whether under Warranty, Mopar programs, Customer pay, or Service contract—a specific "Z part number" must be ordered. This "Z part number" signifies that the order is for a remanufactured or exchange unit, which helps track the core return and ensures the correct type of part is supplied. This process is distinct from ordering a brand-new component for a vehicle that has not yet been sold.

Applicable Scenarios for Radio Replacement

According to the TSB, the requirement to order a "Z part number" for exchange radios applies across several scenarios:

• Warranty Repairs: If your Jeep Compass radio fails under warranty, the replacement will be processed as an exchange order using a "Z part number."
• Mopar Programs: Replacements facilitated through Mopar service programs will also utilize the "Z part number" for exchange units.
• Customer Pay: Even if an owner is paying out-of-pocket for a radio replacement, if it's an exchange for a faulty unit, the "Z part number" procedure applies.
• Service Contracts: Vehicles covered by extended service contracts will follow the same exchange order protocol, requiring a "Z part number."

Conversely, the TSB states that the regular "68 part number" should only be used for new, unsold units. This means that if a new Jeep Compass on a dealership lot requires a radio replacement before being sold to a customer, a brand-new unit with the "68 part number" would be ordered.

Affected Component

The specific component addressed in this manufacturer communication is the vehicle's Radio, identified by part number 68455378AS. This TSB ensures that dealerships correctly identify and order the appropriate version of this radio for replacement purposes.

What Owners Should Know

While this TSB primarily guides dealership personnel on part ordering, it's important for 2022-2024 Jeep Compass owners to be aware of the distinction. If your vehicle requires a radio replacement, understanding that a "Z part number" indicates an exchange unit (often remanufactured) can help you have an informed conversation with your service advisor. The goal of this TSB is to streamline the ordering process for the correct Jeep Compass radio part number, ensuring efficient and accurate service.