2024-2025 Jeep Compass PEB Radio Menu Inoperative TSB

Owners of certain 2024-2025 Jeep Compass vehicles may encounter an issue where the Pedestrian Emergency Braking (PEB) or Forward Collision Warning (FCW) radio menu options are not functioning correctly. This problem, detailed in Technical Service Bulletin (TSB) 08-257-24, can prevent drivers from accessing important safety system settings through their vehicle's infotainment system. The underlying cause is identified as a radio menu functionality issue.

This TSB, also released as Rapid Service Update (RSU) 24-173, provides a specific repair procedure to resolve the Jeep Compass PEB radio menu problem. The repair involves replacing the radio unit and performing a necessary configuration alignment.

Symptoms

Customers driving a 2024-2025 Jeep Compass may observe one or more of the following issues related to the Jeep Compass PEB radio menu:

• The "Forward Collision Warning (FCW) radio menu option does not work."
• The "PEB radio menu option does not work."

These symptoms indicate that the vehicle's infotainment system is failing to properly display or allow interaction with the settings for the Pedestrian Emergency Braking and Forward Collision Warning systems.

Diagnosis and Verification

To determine if this service action applies to a specific vehicle, dealers will use the Vehicle Information Plus (VIP) system or check the Rapid Service Update (RSU) VIN list in DealerCONNECT/Service Library. If a customer's VIN is listed, the repair should be performed. However, if a vehicle not on the VIN list exhibits the described symptoms, the repair procedure should still be followed.

Repair Procedure Summary

The repair outlined in TSB 08-257-24 involves a three-step process to correct the radio menu functionality:

1. Radio Replacement: The existing radio unit must be replaced. Technicians are instructed to refer to the detailed service procedures available in DealerCONNECT/Service Library under the path: Service Info> 5580U18 - Unidade de Comando Sistema Infotelemático - D.R.
2. PROXI Configuration Alignment: After replacing the radio, a scan tool must be used to perform the "PROXI Configuration Alignment" routine. This routine is typically found within the "Guided Diagnostics" menu of the diagnostic software.
3. Clear DTCs: Any Diagnostic Trouble Codes (DTCs) that may have been set during the process or due to the original fault must be cleared from the vehicle's systems.

Required Parts and Tools

To complete this repair, the following part and special tool are required:

• Part Number: 7097404 (Description: Multimedia R1H)
• Special Tool: wiTECH or Equivalent diagnostic scan tool.

Warranty and Claims Information

This repair is reimbursable within the provisions of the vehicle's warranty. The following claims data is provided for dealer processing:

• Labor Operation Number: 08-60-02-9G
• Labor Description: Multimedia - Replace (0 - Introduction)
• Skill Category: 6 - Electrical and Body Systems
• Labor Time: 0.9 Hours
• Failure Code: ZZ
• Customer Concern: This indicates the repair addresses a customer-reported issue.

Important Information for Owners

Owners should be aware that all applicable RSU VINs have been loaded into the system. To verify if this RSU service action applies to your specific vehicle, your dealership will use the VIP system or perform a VIN search in DealerCONNECT/Service Library. All repairs performed under this TSB are covered under the provisions of your vehicle's warranty.

NHTSA ID: 11011932