2024-2025 Jeep Compass/Renegade Loose Seatback TSB

Stellantis has released Technical Service Bulletin (TSB) 23-058-24 REV. A to address instances of a "Loose seatback on the passenger front seat" in certain 2024-2025 Jeep Compass and Jeep Renegade vehicles. This bulletin, also released as Rapid Service Update (RSU) 24-165, provides a repair procedure for technicians to correct the issue. Owners experiencing a Jeep Compass loose seatback or a loose seatback in their Renegade should be aware of this service action.

This TSB supersedes the original TSB 23-058-24 issued on December 06, 2024, and includes updated build dates and model years. The primary cause identified is improper torque applied to the fasteners connecting the seatback to the seat.

Symptoms

Owners may notice a "Loose seatback on the passenger front seat." This can manifest as excessive movement or play in the passenger seatback, which could be a discomfort or a safety concern.

Diagnosis and Trigger Conditions

To determine if a vehicle is affected by this issue, technicians should check the vehicle's VIN in VIP or the RSU VIN list for RSU 24-165. If a customer reports a "Loose seatback on the passenger front seat" and their VIN is not on the list, the repair procedure should still be performed based on the reported symptom. This ensures that any Jeep Compass loose seatback is properly addressed.

Repair Procedure Summary

The repair outlined in TSB 23-058-24 REV. A involves accessing and tightening the fasteners that secure the passenger seatback. The general steps include:

1. Preparation: Disconnect the negative battery cable to ensure safety during the repair.
2. Seat Removal: The passenger seat must be removed from the vehicle. Detailed service procedures for seat removal and reinstallation are available in DealerCONNECT/Service Library under reference 7045A10.
3. Cover Removal: Depending on whether the vehicle has a seat storage compartment, specific plastic covers need to be removed to access the fasteners. This involves removing one or more fasteners and disengaging anchor points.
4. Fastener Tightening: The two fasteners joining the seatback to the seat are to be tightened to a specification of 60 N·m (44.2 ft. lb.). The bulletin specifies a particular sequence for tightening these fasteners.
5. Reassembly: Reinstall the plastic covers, the passenger seat, and reconnect the negative battery cable.

The estimated labor time for this repair is 0.4 hours, identified by Labor Operation Number 23-13-36-9N and Failure Code ZZ.

Required Tools or Parts

No special tools are explicitly listed beyond standard automotive repair equipment. The critical specification is the torque value for the seatback fasteners: 60 N·m (44.2 ft. lb.). A calibrated torque wrench is necessary to ensure proper tightening.

What Owners Should Know

All repairs performed under TSB 23-058-24 REV. A are reimbursable within the provisions of the vehicle's warranty. Owners will not receive a separate notification letter for this TSB, as it is a service bulletin for dealer technicians. If you experience a "Loose seatback on the passenger front seat" or similar issue in an affected Renegade, contact your authorized Stellantis dealer to schedule an inspection and repair.

NHTSA ID: 11011923