Service-Bulletin

2021-2024 Jeep, Ram, Dodge VP2R Radio Software Level Check

This Stellantis manufacturer communication (S1908000050 Rev. A) provides step-by-step instructions for technicians and owners to access the hidden Engineering menu on VP2R radios to verify the current software version level in 2021-2024 Jeep, Ram, and Dodge vehicles.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Jeep Compass
2021 Jeep Compass — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11000992
S1908000050 Rev. AVP2R radioradio software levelEngineering menuEngMenu9PdxChrysler radio softwareDodge radio softwareJeep radio softwareRam radio softwareVP2R radio software version
Jeep Grand Cherokee
2021–2022
Jeep Renegade
2021
Dodge Challenger
2021–2023
Dodge Charger
2021–2023
Dodge Durango
2021–2024
Ram 1500
2021–2024
▸ 3 weitere anzeigen
Ram 2500
2021–2024
Ram 3500
2021–2024
Ram 4500
2021–2024

This manufacturer communication, identified as S1908000050 Rev. A, provides a detailed, step-by-step guide for accessing the Engineering menu on VP2R radios. This procedure allows technicians and vehicle owners to verify the current software version level of the radio system. This information is crucial for various purposes, including troubleshooting, confirming software updates, or ensuring compatibility with other vehicle systems for models like the 2021 Jeep Compass VP2R radio software.

Why Check Your Radio Software?

Understanding the software version installed on your VP2R radio is important for several reasons. For instance, if you are experiencing issues with your infotainment system, knowing the exact software build can help in diagnosing the problem. Furthermore, when new features or bug fixes are released, verifying the software version ensures that your vehicle has received the latest updates. This procedure applies to a wide range of Stellantis vehicles, including Jeep, Ram, and Dodge models from 2021 to 2024, such as the 2021 Jeep Compass VP2R radio software.

How to Access the VP2R Radio Engineering Menu

The process to reach the hidden Engineering menu on your VP2R radio involves a specific sequence of taps and entries within the infotainment system's interface. Follow these steps carefully:

  1. Go to Settings: From your VP2R radio's main display, locate and select the "Settings" icon.
  2. Scroll Down: Within the "Settings" menu, scroll down through the available options.
  3. Select Phone/Bluetooth: Find and tap on the "Phone/Bluetooth" option.
  4. Select Do Not Disturb: Inside the "Phone/Bluetooth" menu, select "Do Not Disturb."
  5. Select Custom: Choose the "Custom" option from the "Do Not Disturb" settings.
  6. Customize Auto Reply Message: Proceed to the "Customize Auto Reply Message" section.
  7. Enter "EngMenu9Pdx": When presented with the option to type a message, accurately enter "EngMenu9Pdx". It is critical to type this exactly as shown, as it is case-sensitive. After typing, confirm your entry by hitting OK.
  8. View Engineering Menu: Successfully completing these steps will open the Engineering Menu. Here, you can view detailed radio part information, including the "FW/SW version" (e.g., "174002/00173800/00173800") and the CPU identification (e.g., "CPU_J6ECO 4.0 (BOARD_PV)"). This provides the specific software level of your VP2R radio.

Important Note for Owners

Stellantis communication S1908000050 Rev. A explicitly states that this document does not authorize warranty repairs. It serves as a record of past experiences and does not provide conclusions about vehicle issues. The communication emphasizes that technicians are responsible for determining the appropriate course of action based on their expertise. Owners should understand that this procedure is for informational purposes and does not guarantee a warranty claim for any related issues.


NHTSA ID: 11000992

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Frequently Asked Questions

What is the purpose of Stellantis communication S1908000050 Rev. A?
This communication provides step-by-step instructions for accessing a hidden Engineering menu on VP2R radios to check the current software version level. It's an informational guide for technicians and owners.
Which vehicles are affected by this procedure for checking VP2R radio software?
This procedure applies to various 2021-2024 Jeep, Ram, and Dodge models equipped with a VP2R radio, including the 2021 Jeep Compass VP2R radio software.
What specific text do I need to enter to access the Engineering menu?
To access the Engineering menu, you must type "EngMenu9Pdx" exactly as shown (case-sensitive) into the "Customize Auto Reply Message" section of your radio's settings.
Does this communication authorize warranty repairs for radio issues?
No, Stellantis communication S1908000050 Rev. A explicitly states that it does not authorize warranty repairs. It is an informational document for diagnostic purposes.

What Jeep Compass owners report

Counted from the records in our database across 20 model years.

4,014
Owner complaints
29
Recalls
1,555
Service bulletins
157
Crashes reported
54
Fires reported
118
Injuries reported

The 2021 model year

81 complaints, the 13th most of 20 model years on file. Owners reported 5 crashes, 2 fires and 0 injuries for this year.

Electrical System, the system this article covers, accounts for 1,105 of 4,014 complaints (28%), including 34 for 2021.

Complaints by model year

Model years with the most complaints for the Jeep Compass
2007435
2011188
2012184
2014308
2016293
2017229
2018948
2019331
202181
2022226

Most-reported systems

  1. Engine — 1,268
  2. Electrical System — 1,105
  3. Power Train — 552
  4. Suspension — 363
  5. Fuel/Propulsion System — 315

Recent owner reports about electrical system

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer.

2021 Jeep Compass owner, Sep 2026

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and…

2021 Jeep Compass owner, Aug 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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