2022-2023 Jeep Compass/Renegade Transfer Case Wiring TSB
Jeep has issued TSB 10248962 for 2022-2023 Compass and Renegade vehicles regarding an unsecured transfer case shift motor wire harness connector. This can lead to various drivetrain issues. Learn about the symptoms, diagnosis, and repair procedure for this important service bulletin.

S'applique également à
- Jeep Compass
- 2023
- Jeep Renegade
- 2022–2023
Jeep has released manufacturer communication 10248962, a Technical Service Bulletin (TSB), addressing a potential issue with the transfer case shift motor wire harness connector in certain 2022-2023 Jeep Compass and Renegade vehicles. This bulletin highlights a condition where the "Transfer Case Shift Motor Wire Harness Connector Not Secured", which can lead to various drivetrain-related concerns.
Symptoms Owners Might Notice
Owners of affected vehicles may experience symptoms related to the transfer case or four-wheel-drive (4WD) system. An unsecured connector can lead to intermittent or complete loss of transfer case functionality. This might manifest as a 4WD system warning light illuminating on the dashboard, difficulty engaging or disengaging 4WD modes, or the vehicle remaining stuck in 2WD despite attempts to select a 4WD setting. Any unusual behavior from the drivetrain, especially when attempting to use 4WD, could indicate this problem.
Diagnosis
According to the TSB, the primary diagnostic step involves inspecting the transfer case shift motor wire harness connector. Technicians will check for proper seating and security of this connector. The root cause is identified as the "Transfer Case Shift Motor Wire Harness Connector Not Secured", making visual inspection and manipulation of the connector a key part of the diagnosis.
Repair Procedure Summary
The repair procedure for this issue, as outlined in manufacturer communication 10248962, focuses on correctly securing the transfer case shift motor wire harness connector. This ensures a stable electrical connection to the transfer case shift motor, restoring proper operation of the 4WD system. While specific steps are detailed for technicians, the general approach involves ensuring the connector is fully seated and locked into place to prevent it from becoming loose again.
Owner Action
If you own a 2022 Jeep Compass, 2023 Jeep Compass, 2022 Jeep Renegade, or 2023 Jeep Renegade and experience any of the symptoms described, it is recommended to contact your authorized Jeep dealership. Inform them about the potential issue with the "Transfer Case Shift Motor Wire Harness Connector Not Secured" and reference TSB 10248962. The dealership will be able to diagnose the problem and perform the necessary repair under warranty if applicable. This addresses the 2022 Jeep Compass manufacturer_communication issue.
Source: NHTSA ID: 10248962
Frequently Asked Questions
- What is manufacturer communication 10248962 about?
- Manufacturer communication 10248962 is a Technical Service Bulletin (TSB) from Jeep addressing an issue where the "Transfer Case Shift Motor Wire Harness Connector Not Secured" in certain 2022-2023 Jeep Compass and Renegade vehicles.
- What symptoms might I notice if my Jeep has this issue?
- You might notice a 4WD system warning light on your dashboard, difficulty engaging or disengaging 4WD modes, or the vehicle remaining in 2WD when 4WD is selected. These symptoms are related to the transfer case shift motor wire harness connector not being properly secured.
- Which Jeep models are affected by this transfer case connector problem?
- This issue primarily affects 2022 and 2023 Jeep Compass and Jeep Renegade models. It's important to check with your dealership to confirm if your specific vehicle is included.
- How is the "Transfer Case Shift Motor Wire Harness Connector Not Secured" issue resolved?
- The resolution involves a technician inspecting the transfer case shift motor wire harness connector and ensuring it is properly seated and secured. This repair, as detailed in TSB 10248962, restores the correct electrical connection and functionality of the transfer case.
What Jeep Compass owners report
Counted from the records in our database across 20 model years.
- 4,014
- Owner complaints
- 29
- Recalls
- 1,555
- Service bulletins
- 157
- Crashes reported
- 54
- Fires reported
- 118
- Injuries reported
The 2022 model year
226 complaints, the 7th most of 20 model years on file. Owners reported 11 crashes, 0 fires and 6 injuries for this year, which also has 4 recalls on file.
Engine And Engine Cooling and Power Train, the system this article covers, accounts for 617 of 4,014 complaints (15%), including 21 for 2022.
Complaints by model year
| 2007 | 435 | |
|---|---|---|
| 2008 | 172 | |
| 2011 | 188 | |
| 2012 | 184 | |
| 2014 | 308 | |
| 2016 | 293 | |
| 2017 | 229 | |
| 2018 | 948 | |
| 2019 | 331 | |
| 2022 | 226 |
Most-reported systems
- Engine — 1,268
- Electrical System — 1,105
- Power Train — 552
- Suspension — 363
- Fuel/Propulsion System — 315
Latest recalls for the 2022 model year
- 24V436000 — Back Over Prevention (Jun 2024)
- 23V576000 — Electrical System (Aug 2023)
- 23V058000 — Electrical System (Feb 2023)
Recent owner reports about engine and engine cooling and power train
The contact owns a 2022 Jeep Compass. The contact stated that while driving 40 MPH, the vehicle unexpectedly stopped, and the transmission failed to shift gears in the middle of the road.
Read owner complaints →Note: The vehicle is totaled, and GEICO Insurance is in possession. A month ago, we received Brake warnings. We brought the vehicle to a mechanic to get checked and it passed. We did not get the warning again.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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