2022-2023 Jeep Compass Radio USB Software Update TSB

Jeep has released a manufacturer communication, TSB 10248944, to address a range of software-related issues affecting the radio and Uconnect infotainment system in 2022-2023 Jeep Compass vehicles. This technical service bulletin aims to resolve common complaints through a software update to version T25.48, improving the overall functionality and user experience of the infotainment system. Owners experiencing problems with their Uconnect system should be aware of this Jeep Compass radio software update.

This TSB 10248944 specifically targets various operational glitches that can impact the daily use of the vehicle's multimedia features. The update is designed to fix issues from voice recognition failures to display malfunctions and connectivity problems with smartphones.

Symptoms

Owners of affected 2022-2023 Jeep Compass vehicles may experience one or more of the following symptoms related to their radio and Uconnect system:

• Voice Recognition (VR) inoperative
• Phone browse seek inoperative
• Profile screen crashes
• Radio display inoperative (rear view camera still operable)
• Overlapping media icons
• Keyboard not working properly in Arabic
• Unable to add new widgets pages when set to Arabic language
• "Radio operation system notification shown"
• End call popup inoperative
• Drop in volume levels
• Phone Repetition in cluster inoperative
• Black screen (rear view camera still operable)
• Media sources not displayed
• Autoplay inoperative when device is connected via USB
• Radio reset (rear view camera still operable)
• Navigation page blank
• "Incorrect Vehicle in Motion HMI message displayed"
• Text overlap with media source favorites
• Keyboard remains on
• Notification menu not displayed
• Status bar blank
• No audio from media source
• Wireless Android Auto® and CarPlay® inoperative
• Phone contact name misaligned
• Incorrect POI navigation routing
• Media source text misaligned
• Radio favorites inoperative
• Vehicle menu not accessible with Ignition on
• Screen turns off during "Assist Call" (rear view camera still operable)
• Phone call does not transfer at ignition off
• SXMT radio inoperative
• Radio off setting malfunctioning
• Memory seat recall missing
• Climate settings not matching hardkeys
• Media sources will not change
• Two media sources highlighted
• WiFi Hotspot inoperative
• Unable to delete user profile
• Missing Uconnect phone contacts
• Uconnect phone inoperative

Diagnosis and Trigger Conditions

Diagnosis for these issues primarily involves inspecting the current software level of the vehicle's radio and Uconnect system. If the software version is found to be older than T25.48, it is considered a candidate for this Jeep Compass radio software update.

Repair Procedure Summary

The resolution for these infotainment issues involves updating the software of the radio system to the latest version, T25.48. This update is designed to address the various bugs and malfunctions listed above, restoring full functionality to the Uconnect system. This process is detailed in TSB 10248944.

Owner Action

If you own a 2022-2023 Jeep Compass and are experiencing any of the described infotainment symptoms, it is recommended to contact your authorized Jeep dealership. They will be able to inspect your vehicle's current software level and perform the necessary software update to T25.48. This software update is typically covered under warranty.

Source: NHTSA ID: 10248944