2021-2022 Hyundai Anti-Theft Ignition Cylinder Protector TSB

Hyundai Motor America (HMA) has launched Customer Satisfaction Campaign P33, titled "Anti-Theft Ignition Cylinder Protector & Decal Installation." This campaign aims to enhance vehicle security by providing a physical anti-theft ignition cylinder protector and anti-theft decals for eligible vehicles. The service is performed only upon a customer's request and is detailed in Technical Service Bulletin (TSB) 25-01-089H.

This initiative supplements previous anti-theft measures, specifically the Anti-Theft software update provided under Service Campaign 993 (TSB 24-01-009H-1). The focus of Campaign P33 is to provide a physical deterrent and visual warning against vehicle theft.

Important Information for Owners

It is crucial for owners to understand that this Customer Satisfaction Campaign P33 is ONLY to be performed upon customer's request. Dealers are explicitly instructed to ensure the customer requests this campaign first before proceeding with the service. This means you will not automatically receive this update unless you specifically ask for it.

To determine if your vehicle is eligible, dealers can use the 'Vehicle Information' screen in WebDCS under the 'Campaign Not Performed' section to check VIN applicability. Owners should contact their authorized Hyundai dealership to inquire about eligibility and schedule the installation of the Hyundai anti-theft protector.

What's Being Addressed

Customer Satisfaction Campaign P33 addresses vehicle security by offering the installation of two key components: a key cylinder reinforcement protector assembly and two anti-theft decals for the front windows. This physical protection and visible deterrent aim to reduce the risk of theft for affected Hyundai models.

This campaign is an additional measure to the previously issued Anti-Theft software update, Service Campaign 993, which was detailed in TSB 24-01-009H-1. While the software update addressed certain vulnerabilities, the physical Hyundai anti-theft protector provides an extra layer of security.

Repair Procedure Summary

The repair procedure for Campaign P33 involves the installation of a key cylinder reinforcement protector assembly and two anti-theft decals on the front windows. The detailed steps for this installation are provided in Technical Service Bulletin (TSB) 25-01-089H. This procedure is designed to be straightforward for trained technicians to implement.

Parts and Dealer Information

Parts for this campaign were initially shipped to dealers as a "force-feed" shipment to prepare for incoming customer requests. Additional parts can be ordered through the normal WebDCS ordering process. Dealers are advised to refer to the Parts Bulletin for specific ordering limits and any VIN requirements for particular part numbers. They are also encouraged to submit claims promptly to ensure smooth processing.

What Owners Should Do

If you own an eligible 2021-2022 Hyundai vehicle and are concerned about vehicle theft, you should contact your authorized Hyundai dealer. Remember, this service is provided only upon your request. Be sure to specifically mention Customer Satisfaction Campaign P33 and your interest in having the Hyundai anti-theft protector and decals installed. Your dealer will confirm your vehicle's eligibility using your VIN and schedule the service.

Source: NHTSA ID 11027035