2022-2025 Hyundai Navigation Map and Software Update TSB 25-BE-020H
Hyundai Technical Service Bulletin 25-BE-020H details the 2025 1st Navigation Map and Software Update for 2022-2025 Hyundai vehicles. This update introduces new features, bug fixes, and system improvements for both Gen5 Wide and cCNC navigation systems.

Also applies to
- Hyundai Elantra
- 2021–2025
- Hyundai Elantra N
- 2022–2024
- Hyundai Ioniq 5
- 2022–2024
- Hyundai Ioniq 5 N
- 2025
- Hyundai Ioniq 6
- 2023–2025
- Hyundai Kona
- 2022–2025
- Hyundai Kona N
- 2022–2023
- Hyundai Palisade
- 2021–2025
- Hyundai Santa Cruz
- 2022–2025
- Hyundai Santa Fe
- 2021–2025
- Hyundai Sonata
- 2021–2025
- Hyundai Tucson
- 2022–2024
- Hyundai Veloster N
- 2021–2022
- Hyundai Venue
- 2021–2025
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Hyundai has released Technical Service Bulletin (TSB) 25-BE-020H, dated September 2025, to provide information regarding the 2025 1st Navigation Map and Software Update. This update introduces various changes that can enhance the functionality and user experience of your vehicle's navigation system. The specific changes may vary based on your vehicle type, model, and the navigation system installed.
This bulletin applies to a wide range of Hyundai models from 2022 to 2025, covering vehicles equipped with either Standard Gen5 Wide Navigation or cCNC Navigation systems. Owners of affected vehicles, such as those looking for a Hyundai Tucson navigation update, should review this information.
Applicable Vehicles
This TSB applies to the following Hyundai models:
| Year | Make | Model |
|---|---|---|
| 2025 | Hyundai | Tucson |
| 2025 | Hyundai | Palisade |
| 2025 | Hyundai | Santa Cruz |
| 2025 | Hyundai | Santa Fe |
| 2025 | Hyundai | Ioniq 6 |
| 2025 | Hyundai | Ioniq 5 N |
| 2025 | Hyundai | Elantra |
| 2025 | Hyundai | Sonata |
| 2025 | Hyundai | Venue |
| 2025 | Hyundai | Kona |
| 2024 | Hyundai | Palisade |
| 2024 | Hyundai | Santa Cruz |
| 2024 | Hyundai | Santa Fe |
| 2024 | Hyundai | Ioniq 6 |
| 2024 | Hyundai | Ioniq 5 |
| 2024 | Hyundai | Elantra N |
| 2024 | Hyundai | Elantra |
| 2024 | Hyundai | Sonata |
| 2024 | Hyundai | Tucson |
| 2024 | Hyundai | Venue |
| 2024 | Hyundai | Kona |
| 2023 | Hyundai | Kona N |
| 2023 | Hyundai | Palisade |
| 2023 | Hyundai | Santa Cruz |
| 2023 | Hyundai | Santa Fe |
| 2023 | Hyundai | Ioniq 6 |
| 2023 | Hyundai | Ioniq 5 |
| 2023 | Hyundai | Elantra N |
| 2023 | Hyundai | Elantra |
| 2023 | Hyundai | Sonata |
| 2023 | Hyundai | Tucson |
| 2023 | Hyundai | Venue |
| 2023 | Hyundai | Kona |
| 2022 | Hyundai | Kona N |
| 2022 | Hyundai | Palisade |
| 2022 | Hyundai | Santa Cruz |
| 2022 | Hyundai | Santa Fe |
| 2022 | Hyundai | Sonata |
| 2022 | Hyundai | Ioniq 5 |
| 2022 | Hyundai | Elantra N |
| …and 11 more — see NHTSA document for full list. |
Key Improvements and Bug Fixes
The 2025 1st Navigation Map and Software Update brings several enhancements and resolves known issues for both Gen5 Wide and cCNC navigation systems:
General System Enhancements
- Connected Car Services: Applies Real-time Vehicle Status (MQTT) for GEN2 Connected Car Services (CCS) on Gen5 Wide systems.
- Bluelink Enrollment: Implements In-Vehicle Activation (IVA) for Bluelink enrollment via the head unit and QR Code for both Gen5 Wide and cCNC systems.
- Electric Vehicle Services: Integrates Electric Vehicle Services (EVS) 2.0 CCS for both Gen5 Wide and cCNC systems.
- AVN Notification: Displays a revised notification on the AVN prior to Over-the-Air (OTA) and USB updates for Gen5 Wide systems.
- Route Guidance: Allows starting Route Guidance without the Route Options screen for both Gen5 Wide and cCNC systems.
Performance and Stability Fixes
- Rear View Camera: Ignores MICOM updates newer than the 2025 1st Map Update to prevent rear view camera blockage during software updates on both Gen5 Wide and cCNC systems.
- AVN Functionality: Improves AVN functionality during foreground updates for both Gen5 Wide and cCNC systems.
- N Mode Lag: Addresses lag when starting lap time measurements in N mode for Gen5 Wide systems.
- SCOMO OTA: Adds additional certificates to reduce SCOMO OTA download failures and addresses intermittent updating of only NAVI/MAP for Gen5 Wide systems.
- Radio Presets: Resolves issues with Radio presets being reset when changing User Profiles on Gen5 Wide systems.
- App Crashes: Adds protection logic for app crashes on the modem information screen for Gen5 Wide systems.
- Bluetooth: Resolves the intermittent “Bluetooth Initializing” popup message on Gen5 Wide systems.
- Wireless Charging: Changes the system to always display the wireless charging indicator on Gen5 Wide systems.
- N Mode Entry: Addresses issues where the
Frequently Asked Questions
- What is the purpose of Hyundai TSB 25-BE-020H?
- TSB 25-BE-020H provides details about the 2025 1st Navigation Map and Software Update, which introduces new features, system improvements, and bug fixes for the navigation and infotainment systems in various 2022-2025 Hyundai vehicles.
- How can I get the 2025 1st Navigation Map and Software Update?
- You can download the software via the Navigation Updater (NAU) website and install it using a USB flash drive. For certain models equipped with an active Bluelink® package, the software may also be downloaded and applied via an Over-the-Air (OTA) update.
- What are some key improvements in this update?
- The update includes enhancements like Real-time Vehicle Status for Connected Car Services, In-Vehicle Activation for Bluelink enrollment, and Electric Vehicle Services 2.0. It also fixes issues such as the “Bluetooth Initializing” popup message and addresses vehicles "NOT entering N mode within 30 seconds after IGN ON from cold start" for specific systems.
- Are there any important precautions I should take during the update process?
- Yes, Hyundai advises using a 64 GB (or larger) USB flash drive formatted as EXFAT for NAU updates. During installation, the vehicle must be running to keep the battery charged. You must "Do NOT change to ACC mode," "Do NOT turn OFF the Start button/ignition switch," and "Do NOT disconnect the USB flash drive during the upgrade procedure" to prevent file corruption or update failure.
- Will I receive a notification for this update?
- If your vehicle supports OTA updates, you can expect a Notification Message (NTC) to be sent to your head unit. This message will appear on the first vehicle start, once every seven days, until the head unit software is updated.
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