Service Bulletin

2022-2023 Hyundai Infotainment Software Update TSB 24-01-045H

Hyundai has released Technical Service Bulletin 24-01-045H, detailing a mandatory software update for Display Audio 2.0V and AVN 5th Gen Wide infotainment systems in various 2022-2023 models. This update ensures optimal performance and is required before vehicle delivery or during service.

Byeditor david chen2022 Hyundai Tucson
2022 Hyundai Tucson — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11002708
24-01-045HHyundai infotainment software updateDisplay Audio 2.0VAVN 5th Gen WideHyundai software updateService Campaign TBW96160-AA230LS596560-AA080NNBD2V.003.200.240318CN7.USA.S5W_M.V011.006.240313
Hyundai Elantra
2022–2023
Hyundai Elantra N
2022
Hyundai Kona
2022–2023
Hyundai Palisade
2022
Hyundai Santa Cruz
2022–2023
Hyundai Santa Fe
2022–2023
Show 4 more
Hyundai Sonata
2022–2023
Hyundai Tucson
2023
Hyundai Veloster N
2022
Hyundai Venue
2022

Important Warnings for Owners

Hyundai has issued several critical advisories regarding this software update:

  • Dealers are required to perform this service campaign on all affected vehicles prior to customer retail delivery. It must also be completed whenever an affected vehicle is in the shop for any maintenance or repair.
  • To prevent data loss or system failure, owners and technicians are warned: “Do NOT remove the USB flash drive or turn power OFF during the update.”
  • Before starting the update, ensure the 12-volt battery is sufficiently charged and the power is ON. This prevents battery drain during the update process.
  • It is crucial to verify that the AVN system is genuine Hyundai equipment before proceeding with the update.

What is the Hyundai Infotainment Software Update?

Hyundai Technical Service Bulletin (TSB) 24-01-045H details a mandatory software update for specific infotainment systems. This service campaign, identified as a Service Campaign TBW, applies to vehicles equipped with either the Display Audio 2.0V or the AVN 5th Gen Wide system.

The purpose of this Hyundai infotainment software update is to ensure optimal performance and functionality of these critical vehicle systems. While the TSB does not specify particular symptoms or issues being resolved, such updates typically address various improvements, bug fixes, and performance enhancements.

Which Hyundai Models Are Affected?

This Hyundai infotainment software update applies to a wide range of 2022-2023 Hyundai models. Specifically, vehicles produced between February 2021 and September 2022 are included in this service campaign. The affected models include:

  • 2022-2023 Hyundai Elantra (CN7/CN7A)
  • 2022-2023 Hyundai Elantra Hybrid (CN7 HEV)
  • 2022 Hyundai Elantra N (CN7 N)
  • 2022 Hyundai IONIQ Hybrid (AE HEV)
  • 2022 Hyundai IONIQ Plug-in Hybrid (AE PHEV)
  • 2022-2023 Hyundai Kona (OS)
  • 2022-2023 Hyundai Kona Electric (OS EV)
  • 2022 Hyundai Palisade (LX2)
  • 2022-2023 Hyundai Santa Cruz (NXT)
  • 2022-2023 Hyundai Santa Fe (TMA)
  • 2022 Hyundai Santa Fe Hybrid (TM HEV)
  • 2022 Hyundai Santa Fe Plug-in Hybrid (TM PHEV)
  • 2022-2023 Hyundai Sonata (DN8)
  • 2022 Hyundai Sonata (DN8A)
  • 2022-2023 Hyundai Sonata Hybrid (DN8 HEV)
  • 2022-2023 Hyundai Tucson (NX4/NX4A)
  • 2022 Hyundai Tucson Hybrid (NX4 HEV)
  • 2022 Hyundai Tucson Plug-in Hybrid (NX4 PHEV)
  • 2022 Hyundai Veloster N (JS N)
  • 2022 Hyundai Venue (QX)

Models with an 'A' in their model code (e.g., CN7A) have VINs starting with the number ‘5’.

Repair Procedure Summary

The Hyundai infotainment software update is performed using a USB flash drive containing the necessary software. The procedure involves several steps for both Display Audio 2.0V and AVN 5th Gen Wide systems:

  1. Preparation: The ignition switch is turned to the ON position.
  2. Accessing Setup: The technician navigates to the

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Frequently Asked Questions

What is Hyundai TSB 24-01-045H about?
Hyundai TSB 24-01-045H describes a mandatory software update for Display Audio 2.0V and AVN 5th Gen Wide infotainment systems in various 2022-2023 Hyundai models. This update is part of a service campaign to ensure optimal system performance.
Which Hyundai models are affected by this infotainment software update?
This Hyundai infotainment software update affects a wide range of 2022-2023 Hyundai models, including the Elantra, IONIQ, Kona, Palisade, Santa Cruz, Santa Fe, Sonata, Tucson, Veloster N, and Venue, produced between February 2021 and September 2022.
What is the repair procedure for the Hyundai infotainment software update?
The repair involves a technician turning the ignition on, navigating to the 'Setup' and 'General' menus on the infotainment screen, inserting a special USB flash drive, and selecting 'Update'. The process takes approximately 15 minutes, and the system will automatically reboot upon completion. Verification of the new software version is also required.
What should I do if my Hyundai needs this software update?
If your 2022-2023 Hyundai model is listed as affected, you should contact your authorized Hyundai dealer to schedule an appointment. Dealers are required to perform this Hyundai infotainment software update free of charge as part of the service campaign.

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