2022 Hyundai Tucson Owner's Manual Fuel Requirement Error

Why Correct Fuel Information Matters

Using the correct fuel type and octane rating is crucial for your vehicle's performance, longevity, and emissions. Incorrect fuel information in the owner's manual could lead to owners using a fuel type not optimal for their vehicle, potentially affecting engine efficiency or even causing long-term damage. This Service Campaign 969 ensures that owners have accurate guidance.

What's Being Addressed

Hyundai Technical Service Bulletin (TSB) 21-01-049H describes a procedure to correct an error found in the owner's manual of certain 2022 Hyundai Tucson (NX4/NX4a) vehicles. The original manual incorrectly stated the recommended octane number for the vehicle's fuel requirements. This Hyundai Tucson owner's manual error is being corrected to provide accurate information to vehicle owners.

Applicable Vehicles

This service campaign applies to certain 2022 Hyundai Tucson (NX4/NX4a) vehicles that were produced between January 23, 2021, and April 21, 2021.

Important Warnings for Owners

Hyundai has specific instructions for dealers and important information for owners regarding fuel usage:

• Dealers must perform Service Campaign 969 on all affected vehicles before customer retail delivery. This also applies whenever an affected vehicle is in the shop for any maintenance or repair.
• The corrected fuel requirement states: "Your new vehicle is designed to use only unleaded fuel having an octane number ((R+M)/2) of 87 (Research Octane Number: 91) or higher. (Do not use methanol blended fuels)".
• To prevent damage to the engine and fuel system, Hyundai advises:
  • Do not "top off" after the nozzle automatically shuts off when refueling.
  • Never use gasohol which contains methanol.
  • Never use gasohol containing more than 15% ethanol.
  • Never use leaded fuel or leaded gasohol.
  • Never use "E85" fuel.
  • Your New Vehicle Limited Warranty does not cover damage to the fuel system or any performance problems caused by the use of "E85" fuel.

Repair Procedure Summary

To correct the Hyundai Tucson owner's manual error, dealers will attach a new sticker over the incorrect text in the owner's manual. This sticker provides the updated and correct fuel requirement information. The process is quick and straightforward, ensuring that owners have the proper guidance for fueling their vehicle.

Required Parts

The only part required for this service campaign is an Owner's Manual Sticker, identified by part number 00305-SC969. These stickers were shipped to dealers with affected vehicles in their inventory. Additional stickers can be ordered through the dealer's facing Parts Distribution Center (PDC).

Warranty Information

This service is covered under Service Campaign 969. Dealers will submit claims using the Campaign Claim Entry Screen. The operation code for this sticker attachment is 10D078R2 for Tucson (NX4) and 10D078R3 for Tucson (NX4a), with an estimated operation time of 0.2 hours. The causal part is 00305-SC969, with a Nature Code of B11 and a Cause Code of ZZ7. If any other parts not covered by this campaign are found to need replacement while performing this service, and are still under warranty, a separate claim should be submitted. For out-of-warranty parts, a Prior Approval Request for goodwill consideration is necessary.

Source: NHTSA ID: 10199098