2022-2023 Hyundai Elantra One Smart Key FOB Issue

Why This Matters

Receiving a new vehicle with only one key can be an unexpected inconvenience for owners. Most vehicles are typically delivered with two functional keys to ensure convenience and provide a backup in case one is lost or misplaced. This situation impacts the daily usability and security planning for your vehicle.

What's Happening with Your Hyundai Elantra Smart Key

Hyundai has identified that certain 2022-2023 Elantra (CN7/CN7a), Elantra N (CN7 N), and Elantra Hybrid (CN7 HEV) vehicles, which are normally equipped with two Smart Key FOBs, were shipped with only one Smart Key FOB and one additional mechanical key. This temporary measure is due to ongoing supply chain challenges.

Service Campaign 988 Details

This issue is being addressed under Service Campaign 988, documented in Technical Service Bulletin (TSB) 22-01-054H, issued in June 2022. The campaign acknowledges the missing second key and outlines the manufacturer's plan to provide it at a later date. This is an informational campaign, meaning it primarily serves to inform dealers and owners about the situation and the planned resolution.

Important Warnings for Owners

Hyundai has issued specific instructions regarding this campaign:

• "Vehicles with this open Campaign can be retailed to customers." This means dealers are permitted to sell affected vehicles, even with only one smart key FOB initially.
• "Do not file a Transportation Claim or Warranty Claim for the missing Smart Key FOB." Owners are advised against filing claims for the missing key, as it is part of a known, ongoing campaign.
• "This campaign will remain open for informational purposes." The campaign will stay active to ensure all affected vehicles eventually receive their second key.
• "Note: SE trim vehicles are not affected and will receive standard, 2 Remote Key Entry's (RKE) per vehicle." Owners of SE trim Elantra models should expect to receive two keys as normal.

Key FOB Distribution Details

For the affected trims (SEL, Blue, N, N-Line, Limited), vehicles received one complete Smart Key FOB (part prefix 95440) along with an additional mechanical key. The second Smart Key FOB, which is typically standard equipment, will be provided separately at a future date.

What to Expect for Your Second Hyundai Elantra Smart Key

Hyundai states that additional information regarding the service procedure for providing the second Smart Key FOB will be made available at a later date. Owners should anticipate receiving notification from Hyundai or their dealership when the second key becomes available. There is no immediate action required from owners other than to be aware of this campaign.

Owner Action

If you own an affected 2022-2023 Hyundai Elantra, Elantra N, or Elantra Hybrid, you do not need to take any immediate action. Hyundai will provide the second Smart Key FOB at a later time. Do not file a warranty claim for the missing key, as it will not expedite the process and is not the correct procedure for this campaign.

NHTSA ID: 10215606