2024-2026 Honda Civic, CR-V, HR-V A/C Compressor Seizure

Symptoms

Owners of certain 2024-2026 Honda Civic, CR-V, and HR-V vehicles may experience their air conditioning system not blowing cold air. This condition is often accompanied by a technician's diagnosis of a seized A/C compressor, rendering the A/C system inoperative.

Diagnosis and Trigger Conditions

American Honda is specifically interested in vehicles that meet a strict set of criteria to qualify for their investigation into the Honda A/C compressor seizure. Your vehicle must meet all the following requirements:

• Model and Trim:
  • For Civic models (2024-2025), LX, EX, Sport, Sport Touring, Touring, and Si trim levels are accepted.
  • For CR-V models (2024-2025), LX, EX, and EX-L trim levels are accepted.
  • For HR-V models (2024-2026), all trim levels are accepted.
• Exclusions: Hybrid Civic and Hybrid CR-V models are explicitly not accepted for this investigation.
• A/C System Status: A technician must confirm that the A/C system is inoperative (INOP) due to a seized compressor.
• HVAC System Integrity: A technician must confirm there are no leaks in the HVAC system using a leak detector (sniffer).
• Repair History: The vehicle must have no prior HVAC repairs, including A/C refrigerant evacuation or recharge, or replacement of HVAC components.
• Current Visit Status: No repair attempts should have been made during the current service visit for this issue.
• Collision History: The vehicle must have no history of collisions.

This detailed screening process ensures that Honda collects data from vehicles with specific, unadulterated conditions related to the Honda A/C compressor seizure.

Important Warnings for Owners

If your vehicle exhibits symptoms of a seized A/C compressor and you believe it meets the qualifiers, it is crucial to understand Honda's request. American Honda states they would like to inspect the vehicle "prior to you attempting a repair of any kind." This means do not attempt to repair the A/C system or have any third-party repairs done before contacting Honda's Technical Information & Support (TIS) team. Performing repairs beforehand may disqualify your vehicle from their investigation.

Next Steps for Owners

If your 2024-2026 Honda Civic, CR-V, or HR-V is experiencing an A/C compressor seizure and you believe it meets all the specified qualifiers, you should contact Honda's Technical Information & Support (TIS) team. You or your dealership can email TIS at [email protected] or call them at 800-880-1072 (Monday-Friday, 6am-5pm PST).

When contacting TIS, be prepared to provide the following information in your email title:

• Model Year (e.g., 2026)
• Model Name (e.g., Accord, though for this issue it would be Civic, CR-V, or HR-V)
• Issue (e.g., Brake Judder, though for this issue it would be "A/C Compressor Seizure")
• VIN

In the email body, include:

• Dealer Name & Number
• Dealer City & State
• Your Name
• Best Phone Number to be Reached
• Current Mileage
• Confirmation that the vehicle meets qualifiers #1-#9 listed above
• DPTS #

If your vehicle is accepted as a candidate for this investigation, Honda will provide the referring dealer personnel with a VISA gift card as a gesture of appreciation.

Source Citation

This information is based on NHTSA Manufacturer Communication ID 11028917.