2023-2024 Honda CR-V Windshield Washer Inop / Leak
American Honda Motor Co., Inc. (AHM) is actively investigating reports of windshield washer system inoperation and leaks in 2023-2024 CR-V models. The manufacturer is requesting specific parts from affected vehicles for analysis to understand the root cause.
Si applica anche a
- Honda CR-V
- 2024
American Honda Motor Co., Inc. (AHM) has issued a dealer message, identified as NHTSA ID 11005268, indicating an active investigation into customer complaints regarding the windshield washer system in 2023-2024 Honda CR-V vehicles. The company is seeking to collect specific parts to better understand the root cause of issues such as system inoperation or leaks.
Symptoms of the Issue
Owners of affected vehicles may notice that their windshield washer system is either completely inoperative or exhibiting leaks. This can severely impact visibility and driving safety, especially in adverse weather conditions.
Vehicles Under Investigation
This investigation specifically targets 2023 and 2024 model year Honda CR-V vehicles.
Qualifying Conditions for Part Collection
AHM is interested in collecting parts only if a vehicle meets specific criteria. For your dealer to report your vehicle for part collection, it must satisfy all the following requirements:
- The windshield washer system must be either leaking or inoperative. A short video demonstrating the concern is required.
- The issue must be definitively traced to the washer motor, specifically part number 76806-TLA-C01.
- No aftermarket parts should be installed on the washer system.
- There should be no previous repair attempts made on the washer system.
- The vehicle must not have been involved in a collision.
What Owners Should Know
If your 2023-2024 Honda CR-V windshield washer inop or leak issue meets the qualifying conditions, it is crucial that your dealership contacts Honda's Technical Information & Support (TIS) group before attempting any repair. This is part of Honda's
Frequently Asked Questions
- What is the issue with the 2023-2024 Honda CR-V windshield washer system?
- American Honda Motor Co., Inc. (AHM) is investigating reports of the windshield washer system being inoperative or leaking in certain 2023-2024 Honda CR-V vehicles. This is part of their effort to understand the underlying cause of the problem.
- What specific part is Honda interested in collecting for this investigation?
- Honda is specifically interested in collecting the windshield washer motor, identified by part number 76806-TLA-C01, from affected vehicles. This collection is crucial for their analysis to determine the cause of the windshield washer inop or leak.
- What conditions must my Honda CR-V meet for this investigation?
- For your vehicle to qualify for Honda's investigation, the windshield washer system must be leaking or inoperative, with the issue traced to the washer motor (P/N 76806-TLA-C01). Additionally, there should be no aftermarket parts, no previous repair attempts on the system, and the vehicle must not have been involved in a collision.
- Will my dealer repair my 2023-2024 Honda CR-V windshield washer inop problem immediately?
- If your vehicle meets the specific qualifying conditions for the windshield washer inop or leak, your dealer is instructed to contact Honda's Technical Information & Support (TIS) group before attempting any repair. This allows Honda to collect the faulty parts for further investigation into the issue.
What Honda CR-V owners report
Counted from the records in our database across 30 model years.
- 16,579
- Owner complaints
- 75
- Recalls
- 1,403
- Service bulletins
- 854
- Crashes reported
- 183
- Fires reported
- 689
- Injuries reported
The 2023 model year
633 complaints, the 7th most of 30 model years on file. Owners reported 22 crashes, 2 fires and 22 injuries for this year, which also has 8 recalls on file.
Visibility/Wiper, the system this article covers, accounts for 405 of 16,579 complaints (2%), including 27 for 2023.
Complaints by model year
| 2002 | 515 | |
|---|---|---|
| 2007 | 887 | |
| 2008 | 963 | |
| 2011 | 554 | |
| 2014 | 587 | |
| 2015 | 673 | |
| 2017 | 1,779 | |
| 2018 | 2,163 | |
| 2019 | 1,107 | |
| 2023 | 633 |
Most-reported systems
- Electrical System — 2,593
- Air Bags — 2,404
- Engine — 2,379
- Steering — 1,901
- Forward Collision Avoidance — 1,423
Latest recalls for the 2023 model year
- 26V663000 — Tires (Oct 2026)
- 26V366000 — Tires (Jun 2026)
- 24V763000 — Fuel System, Gasoline (Oct 2024)
Recent owner reports about visibility/wiper
I was driving along I-20/59 Northbound approaching Bessemer, Al near or between mile marker 102-104. Suddenly I heard a “pop” sound coming from behind me and noticed in my rear view mirror the rear windshield had a small hole in it.
Read owner complaints →Windshield wipers have inconsistent force causing it to hit the pillars of of the driver side periodically. Damage could occur to both the arm and the vehicle frame due to repeated impact.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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