2023-2024 Honda Accord/CR-V Rear Door Weatherstrip Issues

American Honda Motor Co., Inc. (AHM) is currently investigating a condition affecting the rear door weatherstrips and gap seals on certain 2023-2024 Honda Accord and CR-V models. The company is seeking to collect specific parts from affected vehicles to better understand the root cause of this issue before any repairs are attempted.

This initiative, identified as a "Request for Parts: 2023-2024 Accord & CR-V Rear Door Weatherstrip Issues," aims to gather data on weatherstrips that are loose, torn, or deformed. If you own a 2023-2024 Honda Accord or CR-V and are experiencing this problem, your dealership can help facilitate Honda's investigation.

Symptoms Owners May Notice

Owners of 2023-2024 Honda Accord and CR-V vehicles may observe issues with the rear door weatherstrip or the gap seal located between the front and rear doors. The reported symptoms include the weatherstrip or gap seal being:

• "loose"
• "deformed"
• "torn"

These conditions can affect the integrity of the seal around the rear doors.

Honda's Investigation Details

Honda's Technical Information & Support Group is specifically interested in vehicles that meet certain criteria to ensure the collected data is relevant to their investigation. For your vehicle to qualify for this data collection, it must meet the following requirements:

• The issue with the weatherstrip must be visually confirmed while the weatherstrip is still installed on the rear door.
• The vehicle must not have been involved in any collision.
• No repair attempt for this specific issue should have been made during the current dealership visit.

This focused approach helps Honda gather pristine samples to analyze the underlying causes of the Honda CR-V weatherstrip issue and similar problems on the Accord.

How to Report Your Vehicle's Issue

If your 2023-2024 Honda Accord or CR-V exhibits a rear door weatherstrip issue that meets the qualifiers, you should visit your local Honda dealership. The dealership personnel will need to:

1. Capture photos of the issue on the weatherstrip, ensuring close-up images are taken.
2. Email Technical Information & Support (TIS) at [email protected] with the required information.

The email to TIS should include specific details in both the subject line and body. The subject line should contain the Model Year (e.g., 2024), Model Name (e.g., ACCORD), the Issue (e.g., Rear Door Weatherstrip Loose), and the Vehicle Identification Number (VIN). The email body should provide the Dealer Number, your name, best phone number, current mileage, confirmation that the vehicle meets qualifiers #1-#3, and the DPTS #.

Upon successful identification and reporting of a qualifying vehicle that leads to a parts collection, American Honda Motor Co., Inc. will provide the referring dealership personnel with a VISA gift card as a gesture of appreciation. This data collection is crucial for understanding the Honda CR-V weatherstrip issue and its counterparts.

Important Warnings for Owners

It is important for owners to understand that this communication, identified by the subject "Request for Parts: 2023-2024 Accord & CR-V Rear Door Weatherstrip Loose, Deformed or Torn (ACTION REQUIRED)", is solely directed to Honda dealership personnel. Honda is NOT notifying consumers directly about this data collection effort. Therefore, if you believe your 2023-2024 Honda Accord or CR-V is affected by a rear door weatherstrip issue, you must proactively bring it to the attention of your dealership.

Source: NHTSA ID 11005267