2023-2024 Honda Accord CR-V Rear Door Weatherstrip Issue
Honda is actively collecting information on 2023-2024 Accord and CR-V vehicles experiencing issues with loose, torn, or deformed rear door weatherstrips and gap seals. This is a data collection effort to understand the root cause of the problem.
Marcus Weber2024 Honda CR-V
Şu araçlar için de geçerli
- Honda Accord
- 2023–2024
- Honda CR-V
- 2023
What's Happening: Honda Investigates Weatherstrip Issues
American Honda Motor Co., Inc. (AHM) has initiated a data collection effort regarding customer complaints about the rear door weatherstrip and/or gap seal on 2023-2024 Honda Accord and CR-V models. The company is seeking vehicles where these components are reported as loose, torn, or deformed. This initiative aims to gather parts for analysis to better understand the underlying cause of this condition before any repair procedures are developed.
Symptoms of the Issue
Owners of 2023-2024 Honda Accord and CR-V vehicles may notice that the rear door weatherstrip or the gap seal between the front and rear doors is not properly secured. The primary symptoms include the weatherstrip being loose, visibly torn, or deformed. This issue affects the integrity of the seal around the rear doors.
Qualifying Conditions for Data Collection
Honda is specifically interested in vehicles that meet certain criteria for this data collection effort. For a vehicle to qualify, the issue with the 2024 Honda CR-V rear door weatherstrip (or Accord) must be visually confirmed while the weatherstrip is still installed on the rear door. Additionally, the vehicle must not have been involved in a collision, and no repair attempts for this specific issue should have been made during the current visit to the dealership.
Dealer Action Required
If a 2023-2024 Honda Accord or CR-V arrives at a dealership with the described weatherstrip issue and meets the qualifying conditions, dealership personnel are instructed to capture clear photos of the problem on the weatherstrip. These photos, along with specific vehicle information, must then be emailed to Technical Information & Support (TIS) at [email protected]. TIS will then provide further instructions for the collection of vehicle parts and information.
Important Notes for Owners
This communication is directed at Honda dealership personnel and is part of an ongoing investigation by Honda to understand a potential issue. It is not a recall notice or a direct repair campaign for owners at this time. If your 2023-2024 Honda Accord or CR-V exhibits a loose, torn, or deformed rear door weatherstrip, and you believe it meets the qualifying conditions (no prior collision, no attempted repair), you should contact your Honda dealer. Be aware that Honda explicitly states, "No repair has been attempted during this visit" as a qualifier for their data collection, indicating that repairs should not be performed before the vehicle is evaluated for this program.
Incentive for Dealer Participation
As a gesture of appreciation, Honda offers a VISA gift card to dealership personnel who successfully identify and report a qualifying vehicle that is accepted for the Dealer Visit/Parts Collection/Info Collection program. This incentive encourages dealers to actively participate in the data gathering process to help Honda address the 2024 Honda CR-V rear door weatherstrip issue.
Source: NHTSA ID: 11004265
Frequently Asked Questions
- What is the problem with the rear door weatherstrip on 2023-2024 Honda Accord and CR-V models?
- Honda is investigating reports of the rear door weatherstrip and/or gap seal being loose, torn, or deformed on 2023-2024 Honda Accord and CR-V vehicles. This is a data collection effort to understand the cause.
- Is this a recall for the 2024 Honda CR-V rear door weatherstrip?
- No, this is not a recall. This is a manufacturer communication to dealerships, requesting them to identify and report vehicles with specific rear door weatherstrip issues for data and parts collection to help Honda investigate the problem.
- What should I do if my 2023-2024 Honda Accord or CR-V has a loose or damaged rear door weatherstrip?
- If your vehicle has a loose, torn, or deformed rear door weatherstrip and has not been involved in a collision or had previous repair attempts for this issue, you should contact your Honda dealership. They may be able to submit your vehicle's information to Honda's data collection program.
- Why is Honda collecting parts for the rear door weatherstrip issue?
- Honda is collecting parts from affected vehicles to conduct a thorough investigation into the root cause of the loose, torn, or deformed rear door weatherstrips and gap seals. This helps them understand the problem before determining a potential solution.
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