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2023-2024 Honda CR-V Door Mirror Vibration Request

American Honda Motor Co., Inc. (AHM) is actively seeking 2023-2024 Honda CR-V vehicles experiencing driver's or passenger's door mirror vibration. This manufacturer communication, identified by NHTSA ID 10245270, requests dealers to identify and report qualifying vehicles for inspection to…

ByAhmet Topcu — Founder & Editor-in-Chief2024 Honda CR-V
2024 Honda CR-V — Honda CR-V door mirror vibration
Editorial illustration generated for this article.
door mirror vibration2023 Honda CR-V door mirror vibration2024 Honda CR-V door mirror vibrationHonda CR-V vibrating mirrorNHTSA ID 10245270Honda Technical Information & Support GroupRequest for VisitACTION REQUIRED[email protected]800-880-1072
Honda CR-V
2023

Important Notice for Owners

American Honda Motor Co., Inc. (AHM) has issued a

Frequently Asked Questions

What is the issue with the 2023-2024 Honda CR-V door mirrors?
Owners of certain 2023-2024 Honda CR-V vehicles may experience a noticeable vibration in the driver's and/or passenger's door mirror while the vehicle is being driven. Honda is actively investigating this specific "door mirror vibration" complaint to understand its underlying cause.
How can I tell if my Honda CR-V qualifies for this investigation?
Your 2023-2024 Honda CR-V may qualify if you can consistently duplicate the door mirror vibration, the vehicle has not been involved in any collision, and no repair attempts have been made for this specific issue. Honda is particularly interested in vehicles that meet these criteria.
What should I do if my Honda CR-V has the door mirror vibration?
If your 2023-2024 Honda CR-V exhibits the door mirror vibration and meets the specified qualifiers, you should contact your authorized Honda dealership. They will need to provide specific vehicle information to Honda's Technical Information & Support (TIS) group for potential inspection. It is crucial that no repair is attempted before Honda's inspection.
Will I be charged for the inspection if my vehicle qualifies?
This manufacturer communication indicates that American Honda Motor Co., Inc. (AHM) is requesting to inspect qualified vehicles to understand the cause of the door mirror vibration before any repair is attempted. While the document doesn't explicitly state 'no charge,' the nature of an investigation and the offer of a VISA gift card to participating dealer personnel suggest that the inspection itself would be part of Honda's research efforts and likely at no direct cost to the owner for the inspection.

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