2024-2026 Honda Civic, CR-V, HR-V A/C Compressor Seizure
American Honda Motor Co. (AHM) is seeking specific 2024-2026 Civic, CR-V, and HR-V vehicles experiencing A/C compressor seizure and a lack of cold air. They want to inspect these vehicles to understand the cause before any repairs are attempted.
Si applica anche a
- Honda Civic
- 2024
- Honda CR-V
- 2024–2025
- Honda HR-V
- 2024–2026
American Honda Motor Co., Inc. (AHM) is currently conducting an investigation into a specific issue affecting the air conditioning systems of certain 2024-2026 Honda Civic, CR-V, and HR-V models. The primary concern is an "A/C Compressor Seizure" condition, which results in the A/C system not blowing cold air.
This initiative, identified as "RE: 2024-2026 Civic, CR-V & HR-V A/C Compressor Seizure (ACTION REQUIRED)", aims to gather more information. Honda wants to inspect affected vehicles to better understand the root cause of the problem before any repair attempts are made.
What Honda is Investigating
Honda is specifically looking for vehicles where the A/C system is not blowing cold air and a technician has confirmed that the A/C compressor is seized. The goal is to thoroughly examine these vehicles in their as-is condition to pinpoint why the compressor is failing. This proactive approach helps ensure a comprehensive understanding of the issue.
Important Warnings for Owners
Owners of qualifying vehicles should be aware of specific conditions that could disqualify their vehicle from this investigation. It is critical that no repair attempts are made on the A/C system before Honda's inspection. This includes any refrigerant work or component replacement. Hybrid Civic and Hybrid CR-V models are specifically excluded from this investigation, even if they exhibit the "A/C Compressor Seizure" symptom. Ensuring these conditions are met is vital for the vehicle to be accepted into the program.
What to do if your vehicle qualifies
If your 2024-2026 Honda Civic, CR-V, or HR-V meets all the specified qualifiers for the A/C compressor seizure issue, your dealership should contact Honda's Technical Information & Support (TIS) group. They can be reached via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 6am-5pm PST).
When contacting TIS, the dealership will need to provide specific information in an email. The email title should include the Model Year, Model Name, the issue (e.g., "A/C Compressor Seizure"), and the VIN. The email body requires the Dealer Name & Number, Dealer City & State, your name, best phone number, current mileage, confirmation that the vehicle meets all qualifiers #1-#9, and the DPTS #. This process ensures that all necessary details regarding the Honda A/C compressor seizure are accurately captured for the investigation.
NHTSA ID: 11030185
Frequently Asked Questions
- What is the "A/C Compressor Seizure" issue affecting Honda vehicles?
- Honda is investigating a condition where the A/C compressor seizes, leading to the air conditioning system not blowing cold air in certain Civic, CR-V, and HR-V models.
- Which Honda models and years are included in this investigation?
- The investigation covers 2024-2025 Honda Civic (LX, EX, Sport, Sport Touring, Touring, Si trims), 2024-2025 Honda CR-V (LX, EX, EX-L trims), and 2024-2026 Honda HR-V (all trims). Hybrid Civic and Hybrid CR-V models are not included.
- What specific conditions must my vehicle meet for Honda to inspect it for the A/C Compressor Seizure?
- Your vehicle's A/C must be inoperative due to a seized compressor, have no HVAC system leaks, no prior HVAC repairs, no repair attempts during the current visit, and no history of collisions. Hybrid models are excluded.
- Can I get my A/C repaired before Honda inspects it?
- No, Honda explicitly states that they want to inspect the vehicle before any repair of any kind is attempted. Prior HVAC repairs, including refrigerant work or component replacement, will disqualify the vehicle from the investigation.
- How do I get my Honda inspected for the A/C compressor seizure?
- If your vehicle meets all the qualifiers for the "A/C Compressor Seizure" issue, your dealership will contact Honda's Technical Information & Support (TIS) group with specific vehicle and owner information for further instructions.
What Honda Civic owners report
Counted from the records in our database across 46 model years.
- 16,711
- Owner complaints
- 94
- Recalls
- 1,769
- Service bulletins
- 1,775
- Crashes reported
- 179
- Fires reported
- 1,484
- Injuries reported
The 2025 model year
98 complaints, the 34th most of 46 model years on file. Owners reported 11 crashes, 1 fire and 11 injuries for this year, which also has 2 recalls on file.
Visibility/Wiper, the system this article covers, accounts for 304 of 16,711 complaints (2%), including 5 for 2025.
Complaints by model year
| 2001 | 1,079 | |
|---|---|---|
| 2002 | 702 | |
| 2006 | 1,462 | |
| 2007 | 1,270 | |
| 2008 | 981 | |
| 2016 | 1,082 | |
| 2017 | 606 | |
| 2018 | 752 | |
| 2022 | 889 | |
| 2025 | 98 |
Most-reported systems
- Air Bags — 2,938
- Steering — 2,631
- Power Train — 1,883
- Electrical System — 1,666
- Engine — 1,163
Latest recalls for the 2025 model year
- 24V763000 — Fuel System, Gasoline (Oct 2024)
- 24V744000 — Steering (Oct 2024)
Recent owner reports about visibility/wiper
New Honda Civic 2025 Rear window glass shattered on its own. No external impact noticed.
Read owner complaints →Summary of the Issue: My 2025 Honda Civic Sport Touring has experienced repeated windshield cracking without any impact, debris strike, or external cause.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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2024-2026 Honda Civic, CR-V, HR-V A/C Seizure Investigation
Honda is actively seeking specific 2024-2026 Civic, CR-V, and HR-V vehicles experiencing A/C compressor seizure and a lack of cold air. This initiative, identified as NHTSA ID 11031276, aims to understand the root cause of the problem before any repairs are attempted.
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