2024-2025 Honda Accord & Civic A/C Compressor Seizure

American Honda Motor Co., Inc. (AHM) is currently investigating a specific issue affecting the air conditioning system in certain 2024-2025 Honda Accord and 2025 Honda Civic vehicles. The investigation focuses on instances where the A/C system is "A/C blowing warm air" and the "A/C compressor has seized". Honda aims to understand the root cause of this Honda A/C compressor seizure condition by inspecting affected vehicles.

Important Warnings

If your vehicle exhibits symptoms of a Honda A/C compressor seizure, it is crucial to understand Honda's specific requirements for this investigation. Honda explicitly states that they wish to inspect the vehicle prior to any repair attempts. This means:

• Do not attempt any repairs: This includes any A/C refrigerant evacuation, recharge, or replacement of HVAC components.
• No prior HVAC repair: Vehicles that have previously undergone HVAC system repairs are not eligible for this specific investigation.
• No repair attempts during this visit: Dealers are instructed not to attempt any repairs when the vehicle is brought in for this investigation.

Symptoms

Owners of affected 2024-2025 Honda Accord and 2025 Honda Civic vehicles may experience the following symptoms related to the Honda A/C compressor seizure:

• The air conditioning system is "A/C blowing warm air".
• A technician confirms that the "A/C compressor has seized" and is inoperative.

Qualifying Conditions for Inspection

Honda is interested in inspecting vehicles that meet specific criteria. If your 2024-2025 Honda Accord or 2025 Honda Civic exhibits the Honda A/C compressor seizure symptom, it must also meet these conditions to qualify for Honda's investigation:

• Civic Trim Level: For 2025 Honda Civic models, only LX and Sport trim levels are accepted.
• Confirmed Seized Compressor: The dealer must confirm that the A/C system is inoperative due to a seized compressor.
• No HVAC Leaks: The dealer must confirm there are no leaks in the HVAC system using a leak detector (sniffer).
• No Prior HVAC Repair: The vehicle must not have had any prior HVAC repairs, including A/C refrigerant evacuation, recharge, or component replacement.
• No Repair Attempts: No repair attempts should be made during the current service visit.
• No Collision History: The vehicle must not have any history of collisions.

Owner Action

If your 2024-2025 Honda Accord or 2025 Honda Civic meets all the qualifying conditions for the Honda A/C compressor seizure investigation, you should contact your authorized Honda dealership. The dealership personnel will then contact Honda's Technical Information & Support (TIS) group via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST).

The dealership will need to provide specific information to TIS, including the model year, model name (e.g., Accord), the issue (A/C compressor seizure), the vehicle's VIN, the dealer number, your name, best phone number, current mileage, confirmation that the vehicle meets all qualifiers, and a DPTS #. TIS will then provide further instructions regarding the inspection process.

Incentive for Participation

As a gesture of appreciation, Honda offers a VISA gift card to dealer personnel who identify and report a qualifying vehicle that is successfully accepted as a candidate for inspection and information collection. This incentive encourages dealers to actively participate in Honda's effort to understand and resolve the Honda A/C compressor seizure issue.

Source: NHTSA Manufacturer Communication 11020822.