2022 Honda Civic A/C Condenser Leak Investigation

American Honda Motor Co., Inc. (AHM) has issued a communication to its dealerships regarding an ongoing investigation into a potential Honda Civic A/C leak affecting certain 2022 Civic models. This proactive measure aims to understand the root cause of customer complaints about the air conditioning system not performing correctly.

Symptoms of a 2022 Honda Civic A/C Leak

Owners of affected 2022 Honda Civic vehicles may experience one or both of the following primary symptoms related to the air conditioning system:

• The A/C system is "not blowing cold air."
• A technician observes an "oil stain on the condenser."

These symptoms collectively point towards a potential Honda Civic A/C leak from the condenser unit, which can severely impact the A/C system's ability to cool the cabin.

Honda's Investigation into the A/C Condenser Issue

AHM is actively collecting data on 2022 Honda Civic vehicles exhibiting these symptoms. The goal is to thoroughly inspect these vehicles to better understand why the A/C condensers might be leaking. This investigation is crucial for determining the scope and nature of the problem before any repair procedures are widely implemented.

How to Qualify Your Vehicle for Inspection

For your 2022 Honda Civic to be considered for Honda's special inspection program regarding the Honda Civic A/C leak, it must meet specific criteria. These qualifiers ensure that the vehicles inspected are relevant to the ongoing investigation:

• There must be a confirmed "oil stain on the condenser," and the customer must be complaining that the A/C is "not blowing cold air."
• The A/C compressor must not be seized.
• There must have been no previous replacement of the A/C condenser.
• The A/C condenser must not have any impact damage (e.g., from a vehicle accident or road hazard).

If your vehicle meets all these requirements, your Honda dealer should contact Honda's Technical Information & Support (TIS) group for further instructions.

Important Warnings for Owners

Owners should be aware of critical advisories related to this investigation:

• AHM explicitly states that they "would like to inspect the vehicle prior to you attempting a repair of any kind." This means owners should not try to fix the issue themselves or have an independent shop perform repairs before consulting with a Honda dealer.
• Vehicles that have had a previous A/C condenser replacement or show signs of impact damage to the condenser will not qualify for this specific investigation.

Following these guidelines ensures that your vehicle can be properly evaluated as part of Honda's effort to address the Honda Civic A/C leak.

Next Steps for Your Honda Dealer

If a 2022 Honda Civic arrives at a dealership matching the qualifiers, the dealer's service managers or advisors are instructed to contact Technical Information & Support (TIS) via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST). The email to TIS must include specific information:

E-mail Title:

1. Model Year (e.g., 2022)
2. Model Name (e.g., Civic)
3. Issue (e.g., A/C Condenser Leak)
4. VIN

E-mail Body:

1. Dealer Number
2. Your Name
3. Best Phone Number to be Reached
4. Current Mileage
5. DPTS#

TIS will then provide further instructions for recording vehicle information and coordinating the inspection. Honda also offers a Visa gift card as appreciation to technicians who identify and report qualifying vehicles that are accepted into the program.

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Source: NHTSA ID 10232955