2024 BMW X7 Headlight Return (TEC665)

BMW has issued Parts Bulletin TEC665, titled "TEC665 HEADLIGHT RETURN," concerning certain headlight units for the 2024 BMW X7. This bulletin, identified as C32-0724-0651, addresses headlights that were delivered without a crucial cooling module and cover. The primary purpose of this bulletin is to ensure that affected parts are identified, removed from inventory, and returned to prevent their installation.

This 2024 BMW X7 headlight return initiative is critical for maintaining quality standards and ensuring that only fully compliant components are used in vehicles. Dealers are instructed to take immediate action to inspect their inventory and follow the outlined return procedures for these specific headlight assemblies.

The Issue: Missing Headlight Components

The core of BMW Parts Bulletin TEC665 is the discovery that certain headlight units were shipped missing their cooling module and cover. These components are essential for the proper thermal management and long-term performance of the headlight assembly. Headlights without these parts are considered defective and are not suitable for use.

Conversely, parts that do contain the cooling module and cover are deemed acceptable and are not subject to this return action. The bulletin emphasizes that only parts with the complete assembly are fit for use.

Identifying Affected Headlights

To help identify the affected units, the bulletin provides clear visual guidance. Headlights missing the cooling module and cover are labeled as "Ohne Kühlmodul und Abdeckung nok" (Without cooling module and cover nok). These units are visually distinct due to the absence of the necessary components at the rear of the headlight assembly.

In contrast, non-affected headlights, which are considered acceptable, are labeled as "Mit Kühlmodul und Abdeckung ok" (With cooling module and cover ok). These units will have the cooling module and cover visibly present. Dealers must carefully inspect their inventory to distinguish between these two types of headlight units.

Affected Part Numbers

BMW AG has requested the inspection and return of the following specific part numbers:

• 63 11 5 A9C FA3
• 63 11 5 A9C FB4
• 63 11 5 A9C FA4
• 63 11 5 A9C FB5
• 63 11 5 A9C F97
• 63 11 5 A9C FA5
• 63 11 5 A9C FB6
• 63 11 5 A9C F98
• 63 11 5 A9C FA6
• 63 11 5 A9C FA1
• 63 11 5 A9C FB3
• 63 11 5 A9C FA2

Important Warnings for Dealers and Inventory

BMW has issued strict instructions regarding the handling of affected parts. The bulletin explicitly states: "Affected available inventory must not be sold." This is a critical directive to prevent defective headlights from being installed in vehicles or sold to customers. Furthermore, the bulletin clarifies: "Concerned are all parts delivered and shipped so far missing cooling module and cover. Parts containing the cooling module and cover are ok for use."

These warnings underscore the importance of thorough inventory checks. Dealers must ensure that any headlight units corresponding to the listed part numbers are inspected for the presence of the cooling module and cover before being released for sale or installation. This proactive measure helps maintain product integrity and customer satisfaction.

Parts Return Procedure

To facilitate the 2024 BMW X7 headlight return, dealers must follow a specific procedure:

1. Return Location: All affected part(s) must be returned to the respective Regional Distribution Center (RDC).
2. Claim Submission: Submit the return using a YR26 damage claim.
3. Order Reason: The order reason for the claim must be BM2.
4. Delivery Information: A valid BMW delivery and delivery item number must be entered into the claim.
5. Bulletin Reference: The bulletin number TEC665 must appear in the text of your TEC claim.
6. Assistance for Missing Information: If the delivery number cannot be located, an IDS ticket should be submitted to "Parts Logistics>Returns>Claims>Quality>Claims" for assistance.

Key Deadlines for TEC665

Adherence to the specified timelines is crucial for processing claims and returns under BMW Parts Bulletin TEC665. The bulletin is valid from July 11, 2024.

• The deadline for filing a claim under TEC665 is July 25, 2024.
• All affected parts must be returned to your facing RDC no later than August 08, 2024.

These deadlines ensure timely processing and resolution of the affected inventory. Dealers should prioritize these actions to comply with the bulletin's requirements.

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NHTSA ID: 11005476