2024-2025 BMW CID Display Intermittent Black Out (SIB 65 08 25)

Owners of certain 2024-2025 BMW models may experience an issue where the Central Information Display (CID) side of the Multifunction Display intermittently blacks out. This problem is addressed by BMW Service Information Bulletin SIB 65 08 25, issued on April 28, 2025. This bulletin provides diagnostic and repair steps for technicians to resolve the BMW CID intermittent black out.

Symptoms

The primary symptom owners will notice is the "Central Information Display (CID) side of the Multifunction Display may intermittently black out." This means the main screen in the vehicle's dashboard, which provides navigation, entertainment, and vehicle information, may go blank without warning and then return.

Cause

BMW has identified the root cause of this intermittent display issue. The wiring within Connector A664*1B, which carries the Low Voltage Differential Signaling (LVDS) data line, can be under excessive tension. This tension can disrupt the data flow, leading to the display intermittently blacking out.

Repair Procedure Summary

To correct the BMW CID intermittent black out, technicians are instructed to modify the wiring harness at Connector A664*1B on the Multifunction Display. The procedure involves several key steps:

1. Before any vehicle testing, access Connector A664*1B on the Multifunction Display. This requires following specific repair instructions for removing and installing the instrument cluster (Repair Instructions 65 50 210).
2. Technicians must then carefully check the tension of the wires at pins 5 and 6 on Connector A664*1B. An image on page 2 of the bulletin illustrates this connector and the specific wires to inspect.
3. If no excessive tension is found, the technician should proceed with standard diagnostic procedures.
4. However, if the wires on Pins 5 and 6 are taut, the wiring harness cover needs to be unwrapped by approximately 3 cm, or up to the start of the metal sleeve of the LVDS data line. This action helps to relieve the excessive tension on the wires and the plug connection.
5. Finally, due to potential sharp edges on the metal sleeve of the LVDS data line, a protective tape must be attached to this area within the harness. This prevents chafing of the wiring, which could lead to future issues. An image on page 3 of the bulletin shows the unwrapped wiring and the correct application of the protective felt strips.

Required Tools or Parts

For this repair, BMW specifies a particular part to ensure proper protection of the wiring:

• Part Number: 51 45 2 353 024
• Description: Set (5) felt strips adhesive (80 x 60 x 1 mm)

Technicians should use the VIN or chassis number to determine the exact part number applicable to the specific vehicle being repaired, utilizing BMW's ETK or AIR systems.

Claim Information

This repair, identified by Repair Code 6111047900 with the description "LVDS line (M-ASK/CCC/CIC connecting line to on-board monitor) incorrect connection/contact," is covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Labor operations associated with this repair include:

• 65 50 210: Remove and install instrument cluster (Main work)
• 65 50 710: Remove and install instrument cluster (Plusposition)
• 61 00 009: Check the tension of the wires at pins 5 and 6 on Connector A664*1B (Work time)
• 00 58 500: Diagnosis Worktime Flat Rate
• 61 99 000: Work time for the modification of the wiring harness to reduce the tension

Owners experiencing the BMW CID intermittent black out should contact their authorized BMW dealership to schedule service.

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Source: NHTSA ID: 11017569