2024 BMW Manual Time Setting Not Possible SIB 65 07 24

BMW has issued Service Information Bulletin (SIB) 65 07 24 to address a specific software issue affecting the manual time setting functionality in certain 2024 BMW vehicles. This bulletin, dated May 7, 2024, outlines a correction for instances where the 2024 BMW manual time setting option is unavailable to the driver.

The issue primarily impacts 2024 BMW models including the X5 (F95, G05), X6 (F96, G06), X7 (G07), XM (G09), 3 Series (G20), 4 Series (G22, G23, G26), 5 Series (G60), 7 Series (G70), and iX (i20). It is classified as a mobile-friendly repair, meaning it can often be performed efficiently by technicians.

Symptoms

Owners of affected 2024 BMW vehicles may observe that the manual time setting option is not accessible within the System Settings menu. This option will appear as "greyed-out," making it impossible to manually set the time in the vehicle, particularly when the vehicle is not linked to a BMW ID. The specific owner-facing message is: "manual time setting option is not selectable (greyed-out) in the System Settings menu. Time cannot be manually set in the vehicle."

Cause

BMW has identified the root cause of this problem as unfavorable software residing in the vehicle's head unit. This software prevents the proper activation and use of the manual time setting feature under certain conditions.

Repair Procedure Summary

The primary correction for this issue involves reprogramming the vehicle's head unit. Technicians will first determine the vehicle's current I-level (integration level) using BMW's diagnostic applications, AIR or AWP (Aftersales Workplace).

If the vehicle's I-level is already at ...24-03-540 or a more recent version, no programming is required for this specific issue, and standard diagnostic procedures should be followed. However, if the I-level is lower than ...24-03-540, the vehicle must be programmed to I-level ...24-03-540 or higher. This programming is performed using ISTA 4.46.4x (released April 4th, 2024) or a newer version of ISTA 4.

The programming process involves several critical steps:

1. Connecting a BMW-approved battery charger to the vehicle to maintain stable voltage.
2. Connecting the programming system (ISTA 4) to the vehicle.
3. Determining the necessary measures plan for the update.
4. Accepting and fully working through the measures plan, which includes programming, encoding, and enabling the relevant control units.
5. Following any specific rework list provided by the system.
6. Performing a vehicle test and deleting any stored fault memory after the programming is complete.

BMW notes that ISTA automatically reprograms and codes all programmable control modules that do not have the latest software, ensuring comprehensive updates during this process. After programming, technicians must verify the system's functionality.

Important Warnings

BMW emphasizes the critical importance of always connecting a BMW-approved battery charger/power supply during any programming procedure. This is detailed in SIB 04 23 10, ensuring stable voltage and preventing potential issues during the software update.

Claim Information

For dealers, the repair code associated with this service action is 6512580200, described as a "Head Unit High HU-H (Nav Professional) Software error / internal device fault." Various labor operations are specified for claiming purposes, including 00 00 006 (carrying out vehicle test - Main work), 00 00 556 (carrying out vehicle test - Plus work), 61 21 528 (supporting voltage/recharging battery), 61 00 006* (performing vehicle diagnosis - test module), 00 58 500* (diagnosis worktime), and 61 00 730 (programming/encoding control unit(s)). Dealers should refer to SI B01 01 20 or B01 07 20 for detailed procedures on documenting and claiming diagnosis work time.

---

Source: NHTSA ID 11000529