2021-2023 BMW 3 Series & X-Models Door Frame Groaning Noise
BMW has issued a Technical Service Bulletin (TSB 10242879) to address a groaning noise emanating from the door frames of various 2021-2023 3 Series and X-models. This noise is often noticeable when driving over rough roads or during body flex, and may be exacerbated by regular waxing.
Also applies to
- BMW 330e
- 2021–2023
- BMW 330i
- 2021–2023
- BMW 340i
- 2023
- BMW X3
- 2021
- BMW X6
- 2021
BMW has released manufacturer communication 10242879 to address a common concern among owners of certain 2021-2023 BMW 3 Series and X-models: a groaning noise originating from the vehicle's door frames.
This technical service bulletin (TSB) provides valuable diagnostic and repair information for technicians. It aims to help resolve the "groaning noise from the door frame" that can affect models like the 2021 BMW X5 manufacturer_communication.
Symptoms
Owners may notice a distinct groaning noise emanating from any of the vehicle's door frames. This noise is most commonly observed when driving over uneven or rough road surfaces. It can also occur during instances of body flex, such as when the vehicle navigates a driveway or experiences chassis torsion.
Diagnosis / Trigger Conditions
The manufacturer communication indicates that the groaning noise is typically present from the door frame of any door. The issue is often more pronounced when the vehicle's body is subjected to flex or when driving on rough roads. It's important to note that this situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
This manufacturer communication, identified as 10242879, contains diagnostic and repair information that was previously part of an NED test plan, which has since been removed.
Repair Procedure Summary
While the specific repair steps are detailed for technicians within the manufacturer communication 10242879, the bulletin provides comprehensive diagnostic and repair information. Owners experiencing this groaning noise from the door frame should consult with an authorized BMW service center. Technicians will utilize the guidance provided in this bulletin to accurately diagnose the source of the noise and implement the appropriate corrective actions.
Important Warnings
Owners should be aware that regular waxing in the area of the door jamb may exacerbate the groaning noise. If you frequently wax your vehicle, especially around the door frames, this could contribute to the issue. This information is crucial for understanding potential contributing factors to the 2021 BMW X5 manufacturer_communication issue.
Source: NHTSA ID: 10242879
Frequently Asked Questions
- What is the issue described in BMW manufacturer communication 10242879?
- BMW manufacturer communication 10242879 addresses a groaning noise that can come from the door frames of certain BMW vehicles, particularly when driving over rough roads or during body flex.
- Which BMW models are affected by the door frame groaning noise?
- This issue affects various 2021-2023 BMW models, including the X5, X3, X6, 330i, 330e, and 340i.
- Can waxing my car worsen the door frame noise?
- Yes, the manufacturer communication notes that the groaning noise from the door frame may be worse in vehicles that are regularly waxed in the area of the door jamb.
- What should I do if my BMW has a groaning noise from the door frame?
- If your BMW exhibits a groaning noise from the door frame, it is recommended to take your vehicle to an authorized BMW service center. They can use the diagnostic and repair information provided in manufacturer communication 10242879 to address the problem.
What BMW X5 owners report
Counted from the records in our database across 27 model years.
- 3,423
- Owner complaints
- 114
- Recalls
- 1,651
- Service bulletins
- 120
- Crashes reported
- 159
- Fires reported
- 132
- Injuries reported
The 2021 model year
112 complaints, the 14th most of 27 model years on file. Owners reported 10 crashes, 3 fires and 7 injuries for this year, which also has 12 recalls on file.
Structure, the system this article covers, accounts for 128 of 3,423 complaints (4%), including 4 for 2021.
Complaints by model year
| 2001 | 160 | |
|---|---|---|
| 2006 | 195 | |
| 2008 | 235 | |
| 2009 | 157 | |
| 2011 | 331 | |
| 2012 | 295 | |
| 2013 | 162 | |
| 2015 | 152 | |
| 2019 | 194 | |
| 2021 | 112 |
Most-reported systems
- Engine — 749
- Air Bags — 663
- Electrical System — 587
- Power Train — 475
- Fuel/Propulsion System — 335
Latest recalls for the 2021 model year
- 22V267000 — Visibility (Apr 2022)
- 21V156000 — Seats (Mar 2021)
- 21V096000 — Back Over Prevention (Feb 2021)
Recent owner reports about structure
Lower tailgate failed and caused me to dump a load of groceries on a busy highway. Vehicle was inspected and it was determined that a spindle connected to a motor had failed. The tailgate must be opened and closed manually now.
Read owner complaints →This is a new bmw x5 2 months old with 2000 miles. The vehicle was parked not running with no power in my garage. On saturday morning it spontaneously combusted into flames.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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