Service Bulletin

2021-2023 BMW: CID Touch Screen Function Missing

Due to component supply issues, certain 2021-2023 BMW models, including the 2022 BMW X5, were manufactured without the central information display (CID) touch screen function. This manufacturer communication (NHTSA ID 10233166) explains the situation for affected vehicles.

Byeditor david chen2022 BMW X5
2022 BMW X5 — 2022 BMW X5 manufacturer_communication
Editorial illustration generated for this article.
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BMW 330e
2021–2023
BMW 330i
2021–2023
BMW 430i
2021–2023
BMW i4
2022–2023
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2021–2023
BMW M440i
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BMW X5
2021, 2023
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2021–2022

BMW has issued a manufacturer communication, NHTSA ID 10233166, addressing an issue where the central information display (CID) in certain 2021-2023 models was produced without its integrated touch screen function. This communication clarifies that the omission was a direct result of component-related supply chain challenges. Owners searching for information about their 2022 BMW X5 manufacturer_communication should be aware of this situation.

What is Affected

This issue specifically impacts the central information display (CID) in a range of BMW vehicles. The affected displays lack the touch screen capability that would typically be integrated into the unit. This means that while the display itself is present and functional, direct interaction via touch is not possible.

Why This Happened

The absence of the touch screen function is attributed to component-related supply issues. Global supply chain disruptions have led to various manufacturing adjustments across industries, and in this case, it resulted in some BMW vehicles being produced with a CID that does not include the touch screen feature.

What Owners Should Know

Owners of affected vehicles, such as the 2022 BMW X5 manufacturer_communication, will find that their central information display lacks the expected touch screen functionality. All other functions of the CID and the vehicle's infotainment system are expected to operate normally, typically controlled via the iDrive controller or steering wheel buttons. This is not a defect but a production modification due to external supply constraints.

Next Steps for Owners

If you own one of the listed 2021-2023 BMW models and have questions about your vehicle's central information display, it is recommended to contact your authorized BMW dealer. They can provide specific information regarding your vehicle's configuration and confirm whether it was produced without the touch screen function.


Source: NHTSA ID: 10233166

Frequently Asked Questions

What is the 'central information display (CID) touch screen function' issue in BMWs?
The issue refers to certain 2021-2023 BMW models being manufactured with a central information display (CID) that does not include the integrated touch screen capability, meaning users cannot interact with the screen by touch.
Why are some BMW models missing the touch screen feature?
According to manufacturer communication NHTSA ID 10233166, the omission of the touch screen function is due to component-related supply issues impacting production during that period.
How can I tell if my BMW is affected by this touch screen issue?
You can check your vehicle's production specifications or attempt to use the touch screen function on your central information display. If it does not respond to touch, your vehicle is likely affected. You can also contact a BMW dealer with your VIN for confirmation.
Will BMW retrofit the touch screen function later?
The manufacturer communication does not specify any plans for retrofitting the touch screen function. This was a production adjustment due to supply constraints, not a recall for a defect. Owners should consult their BMW dealer for the latest information.
Does this issue affect the overall functionality of my 2022 BMW X5?
While the touch screen function is missing, the central information display and the vehicle's infotainment system are expected to remain fully functional, controlled by alternative input methods such as the iDrive controller, voice commands, or steering wheel buttons.

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