Service Bulletin

2021 BMW PHEV Voluntary Service Action 10212523

BMW has issued Voluntary Service Action 10212523 for certain 2021 Plug-In Hybrid-Electric (PHEV) vehicles, including the X5. This manufacturer communication addresses an issue related to 'EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL'.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 BMW X5
2021 BMW X5 — 2021 BMW X5 manufacturer_communication
Editorial illustration generated for this article.
10212523Voluntary Service ActionBMW PHEV service actionBMW X5 service actionBMW 330e service actionBMW 530e service actionBMW PHEV equipment updateBMW service campaignBMW 2021 PHEVBMW manufacturer communication
BMW 330e
2021
BMW 330i
2021
BMW 530e
2021
BMW 530i
2021
BMW 540i
2021
BMW 740i
2021
▸ Show 3 more
BMW M340i
2021
BMW M550i
2021
BMW M760i
2021

BMW has announced a Voluntary Service Action, identified by NHTSA ID 10212523, for specific 2021 Plug-In Hybrid-Electric (PHEV) vehicles. This manufacturer communication addresses an aspect concerning "EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL" for models produced between March 25, 2019, and October 17, 2020. Owners of affected vehicles, such as the 2021 BMW X5, should be aware of this service action.

What is a Voluntary Service Action?

A Voluntary Service Action is a campaign initiated by the manufacturer to address a potential issue or improve a component, often without the direct safety implications of a recall. For this particular action, BMW is proactively addressing a matter related to the "EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL" component in its PHEV lineup. This 2021 BMW X5 manufacturer_communication aims to ensure all affected vehicles meet BMW's quality standards.

What Owners Should Do

If you own one of the affected 2021 BMW PHEV models, including the 2021 BMW X5, it is recommended to contact your authorized BMW dealer. They can verify if your specific vehicle is included in Voluntary Service Action NHTSA ID 10212523 and advise on any necessary steps. As this is a Voluntary Service Action, the procedure is typically performed free of charge.


Source: NHTSA ID: 10212523

Frequently Asked Questions

What is BMW Voluntary Service Action 10212523?
Voluntary Service Action 10212523 is a campaign initiated by BMW for certain 2021 Plug-In Hybrid-Electric (PHEV) vehicles, addressing an issue related to the 'EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL' component.
Which BMW models are affected by this service action?
This service action affects several 2021 BMW models, including the X5, M340i, 530e, 330e, 530i, 740i, M550i, M760i, 540i, and 330i.
What should I do if my 2021 BMW X5 is included in this manufacturer communication?
If your 2021 BMW X5 or another affected model is part of this service action, you should contact your authorized BMW dealer to verify eligibility and schedule any necessary service. These actions are typically performed at no cost to the owner.
Is Voluntary Service Action 10212523 a recall?
No, a Voluntary Service Action is not the same as a recall. It is a proactive measure by the manufacturer to address potential issues or improve components, often without the direct safety implications that necessitate a formal recall.

What BMW X5 owners report

Counted from the records in our database across 27 model years.

3,423
Owner complaints
114
Recalls
1,651
Service bulletins
120
Crashes reported
159
Fires reported
132
Injuries reported

The 2021 model year

112 complaints, the 14th most of 27 model years on file. Owners reported 10 crashes, 3 fires and 7 injuries for this year, which also has 12 recalls on file.

Equipment, the system this article covers, accounts for 14 of 3,423 complaints (0%).

Complaints by model year

Model years with the most complaints for the BMW X5
2001160
2006195
2008235
2009157
2011331
2012295
2013162
2015152
2019194
2021112

Most-reported systems

  1. Engine — 749
  2. Air Bags — 663
  3. Electrical System — 587
  4. Power Train — 475
  5. Fuel/Propulsion System — 335

Latest recalls for the 2021 model year

  • 22V267000 — Visibility (Apr 2022)
  • 21V156000 — Seats (Mar 2021)
  • 21V096000 — Back Over Prevention (Feb 2021)
All 2021 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

Related Articles

2021-2022 BMW X-Series/3-Series Lower Air Flap ELW

BMW has issued Service Information Bulletin (SIB) 01 03 25, extending the limited warranty for the Radiator Grille's Lower Active Air Flap Assembly to 15 years or 150,000 miles. This covers certain 2021-2022 BMW X5, X6, X7, and 3-Series vehicles experiencing operational issues.

2021-2022 BMW Active Air Flap Obstruction SIB 01 08 25

BMW has released Customer Satisfaction Initiative SIB 01 08 25 (15/150) addressing obstructed active air flaps in 2021-2022 X5, X6, X7, 330i, and 330e models. This can cause a Check Control Message or Malfunction Indicator Lamp to illuminate.

2019-2022 BMW Active Air Flap Extended Warranty

BMW of North America has announced an Extended Limited Warranty (ELW) for the Radiator Grilles Lower Active Air Flap Assembly on certain 2019-2022 BMW X5, X6, X7, and 3 Series vehicles. This warranty covers defects in materials and workmanship for 15 years or 150,000 miles from the original…

2021-2022 BMW X5/X6/X7 Cupholder SRS Warning Light Settlement

BMW has finalized a class action settlement (SIB 01 13 23) for 2021-2022 X5, X6, and X7 vehicles. This addresses SRS warning light illumination and Check Control Messages caused by liquid spills from the front center console cupholders.

2021 BMW Coolant Pump Fracture SIB 11 05 21

BMW Service Information Bulletin SIB 11 05 21 addresses a potential issue where the mechanical coolant pump pulley may fracture, causing the engine drive belt to detach in certain 2021 BMW X-series, 3 Series, 4 Series, and 5 Series vehicles.

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...