2021 BMW Delivery Stop: Missing Touchscreen & Reversing Assistant

BMW AG has announced a delivery stop, effective October 25, 2021, for certain 2021 and 2022 model year BMW vehicles. This measure, identified by NHTSA ID 10206687, addresses vehicles produced after October 25, 2021, that were manufactured without specific features due to ongoing supply chain challenges. This manufacturer communication impacts various models, including the 2021 BMW X5 manufacturer_communication.

What the Delivery Stop Means

The delivery stop was initiated because certain vehicles were produced without a "CID with touch function" (Central Information Display with touch capability) and without the "Reversing Assistant" feature. These omissions are a direct result of supply chain limitations affecting BMW's production. This means that vehicles subject to the delivery stop cannot be delivered to customers until the situation is resolved or alternative solutions are implemented.

Impact on Owners and Dealers

For customers who have ordered an affected vehicle, this delivery stop means that their vehicle cannot be delivered until BMW addresses the missing components. Dealers are prevented from releasing these vehicles. The manufacturer communication highlights a significant issue related to the "ELECTRICAL SYSTEM:SOFTWARE" and "EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL" components, indicating that the missing features are fundamental to the vehicle's intended functionality. The 2021 BMW X5 manufacturer_communication, along with other affected models, will remain in dealer inventory until BMW provides a resolution.

Important Warnings

BMW issued a "Delivery Stop (effective October 25, 2021)" for affected vehicles. This means that "certain vehicles were produced without a CID with touch function and without Reversing Assistant" due to supply chain limitations. This measure prevents the delivery of new vehicles that are missing these intended features.

Resolution

As this is a delivery stop for new vehicles, the resolution typically involves BMW either retrofitting the missing components once available or offering customers alternative solutions, which may include reordering a different vehicle or accepting the vehicle with the modified specifications, potentially with compensation. Customers with pending orders should contact their BMW dealer for the most current information regarding their specific vehicle.

Source: NHTSA ID: 10206687