2024 BMW X3 Storage Net Return Bulletin TEC770

What's the Issue?

BMW AG has identified a quality concern with certain storage nets, leading to the issuance of BMW Parts Bulletin C32-0625-0637, also known as TEC770. This bulletin specifically targets storage nets that have been delivered and shipped with "broken corners." These defects are a manufacturing concern, and the affected parts are not suitable for sale or use.

The primary concern for the 2024 BMW X3 storage net return is to ensure that defective parts are removed from the supply chain and replaced with compliant ones. This proactive measure aims to maintain BMW's quality standards and prevent customers from receiving faulty accessories.

Affected Part Number

The specific component under scrutiny in this parts bulletin is the storage net identified by part number 51 47 9 471 112. This part number is crucial for identifying the exact items that need to be inspected and returned.

All available inventory containing this part number must be checked for the described defect. Any items found with broken corners fall under the scope of this 2024 BMW X3 storage net return initiative.

Important Warnings for Dealers and Owners

BMW has issued strict instructions regarding the affected storage nets. It is critical for all parties to adhere to these guidelines to ensure proper handling and resolution of the issue.

• "Affected available inventory must not be sold." This means any new or existing stock of part number 51 47 9 471 112 must be withheld from sale if it exhibits the "broken corners" defect.
• All affected parts must be returned to the designated Regional Distribution Center (RDC) no later than July 23, 2025. This deadline is firm for the physical return of the parts.

These warnings highlight the importance of immediate action and compliance with the bulletin's directives.

Return Procedure Summary

For dealers and service centers, the process for returning the affected storage nets involves several key steps outlined in BMW Parts Bulletin C32-0625-0637 (TEC770). All affected part(s) must be returned to your facing Regional Distribution Center (RDC).

To initiate a return, a YR26 damage claim must be submitted. The order reason for this claim should be specified as BM2. It is essential to include a valid BMW delivery and delivery item number. Furthermore, the claim number TEC770 must explicitly appear in the text of your TEC claim. If the delivery number cannot be located, an IDS ticket should be submitted to "Parts Logistics>Returns>Claims>Quality>Claims" for assistance. This detailed process ensures proper tracking and processing of the returned defective parts.

Key Dates

This 2024 BMW X3 storage net return bulletin, TEC770, has specific validity and deadline dates that must be observed:

• Bulletin Validity: June 25, 2025, through July 09, 2025.
• Deadline for Filing a Claim: July 09, 2025. All claims under TEC770 must be filed by this date.
• Deadline for Part Return: July 23, 2025. All physical parts must be returned to the RDC by this date.

Adherence to these dates is crucial for successful processing of returns and claims.

Reordering Parts

Once the defective storage nets have been returned, dealers are advised that they may reorder the same part number, 51 47 9 471 112, if new, compliant parts are needed. This indicates that the issue is with a specific batch or manufacturing process, and new production should yield acceptable parts.

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Source: NHTSA ID: 11020076