2021-2022 BMW X3 Exterior Mirror Settings Lost TSB
A technical service bulletin (TSB) addresses an issue in 2021-2022 BMW X3 and other models where exterior mirror settings are lost after opening the vehicle with the radio remote control and changing the driver profile.

Also applies to
- BMW 228i
- 2021–2022
- BMW 330e
- 2021–2022
- BMW 330i
- 2021–2022
- BMW 430i
- 2021–2022
- BMW 530e
- 2021–2022
- BMW 530i
- 2021–2022
- BMW 540i
- 2021–2022
- BMW 740i
- 2021
- BMW 745e
- 2021
- BMW 750Li
- 2022
- BMW 840i
- 2021–2022
- BMW i4
- 2022
- BMW M235i
- 2021–2022
- BMW M3
- 2021–2022
- BMW M340i
- 2021–2022
- BMW M4
- 2021–2022
- BMW M440i
- 2021–2022
- BMW M5
- 2021–2022
- BMW M550i
- 2021–2022
- BMW M760i
- 2021
- BMW M8
- 2021–2022
- BMW M850i
- 2021–2022
- BMW X3
- 2021
- BMW X4
- 2021–2022
- BMW X5
- 2021–2022
- BMW X6
- 2021–2022
- BMW X7
- 2021–2022
- BMW Z4
- 2021–2022
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Symptoms
Owners of certain 2021-2022 BMW vehicles, including the BMW X3, may observe that their exterior mirror settings lost after a specific sequence of actions. This typically occurs when the vehicle is opened using the radio remote control, followed by a change in the active driver profile. The mirrors fail to retain their previously saved positions, requiring manual readjustment.
Diagnosis / Trigger Conditions
The issue is specifically triggered when the vehicle is accessed via the radio remote control, and subsequently, a different driver profile is selected. This action causes the vehicle's system to fail to recall the stored exterior mirror positions for the newly selected profile, leading to the BMW X3 exterior mirror settings lost condition.
Repair Procedure Summary
While the specific repair steps are not detailed in the summary of this TSB, such issues are commonly resolved through a software update to the vehicle's control modules. Technicians would typically diagnose the vehicle to confirm the TSB applies and then proceed with programming or coding updates to restore proper functionality of the mirror memory system.
Owner Action
If you own a 2021-2022 BMW X3 or another affected model and are experiencing exterior mirror settings lost after changing driver profiles, it is recommended to contact your authorized BMW dealership. Explain the symptoms you are experiencing, referencing the known issue described in this TSB (NHTSA ID 10227558). The dealership will be able to perform the necessary diagnostic checks and apply any applicable software updates or repairs under warranty if your vehicle qualifies.
Source: NHTSA ID 10227558
Frequently Asked Questions
- What does 'exterior mirror settings lost' mean for my BMW?
- This means that after you unlock your BMW with the remote and switch to a different driver profile, your side mirrors do not automatically adjust to their saved positions for that profile, requiring you to manually set them each time.
- Which BMW models are affected by the exterior mirror settings lost issue?
- This issue affects various 2021-2022 BMW models, including the X3, M3, M8, 430i, Z4, M550i, M4, 330e, 228i, X6, X4, 840i, i4, M850i, X5, M440i, 530i, 750Li, X7, 540i, M235i, M340i, M5, 530e, 330i, and M760i.
- How can I fix the 'BMW X3 exterior mirror settings lost' problem?
- The issue is addressed by a Technical Service Bulletin (TSB) and typically requires a software update performed by an authorized BMW dealership. Contact your dealer and mention NHTSA ID 10227558 for diagnosis and repair.
- Is there a recall for the exterior mirror settings lost problem?
- This is currently addressed by a Technical Service Bulletin (TSB), not a safety recall. TSBs inform dealerships about known issues and recommended repair procedures, often for problems that are not safety-critical but affect vehicle functionality.
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