2022-2023 BMW iX Tailgate Fails to Open TSB
A manufacturer communication, NHTSA ID 10230731, addresses a known issue where the tailgate on certain 2022-2023 BMW iX models sporadically fails to open when activated by the interior button or key fob.
También aplica a
- BMW iX
- 2022
Owners of 2022-2023 BMW iX vehicles may encounter an issue where the power tailgate sporadically fails to open. This problem specifically occurs when attempting to open the tailgate using either the interior button located on the driver's door panel or the vehicle's key fob. This manufacturer communication, identified by NHTSA ID 10230731, acknowledges this specific concern.
Symptoms
The primary symptom is the tailgate failing to open when activated by the interior button or the key fob. This can be an intermittent issue, meaning the BMW iX tailgate fails to open only sometimes, rather than consistently. There are no other specific warning lights or messages mentioned in relation to this particular communication.
Diagnosis / Trigger Conditions
This issue is triggered when the tailgate receives an open command from either the interior button on the driver's door panel or the key fob, but it does not respond as expected. The problem is described as sporadic, suggesting it may not occur every time these controls are used. If your BMW iX tailgate fails to open under these conditions, it aligns with the described issue.
Repair Procedure Summary
While the specific repair steps are not detailed in the summary, the existence of manufacturer communication NHTSA ID 10230731 indicates that BMW has identified this issue and likely has a prescribed diagnostic and repair procedure for dealerships. Typically, such issues might involve software updates to the body control module or adjustments/replacements of tailgate components. Owners experiencing this problem should contact their authorized BMW service center for diagnosis and resolution.
Owner Action
If your 2022-2023 BMW iX tailgate sporadically fails to open, it is recommended to schedule an appointment with an authorized BMW dealership. Inform them about the symptoms you are experiencing, specifically mentioning that the tailgate does not open when using the interior button or key fob. Referencing manufacturer communication NHTSA ID 10230731 may assist the service technician in quickly identifying the relevant information. This issue should be addressed by the dealership under warranty if your vehicle is still within the warranty period.
Source: NHTSA ID 10230731
Frequently Asked Questions
- What should I do if my BMW iX tailgate fails to open?
- If your BMW iX tailgate fails to open when using the interior button or key fob, you should contact an authorized BMW dealership. They can diagnose the sporadic failure and perform the necessary repairs as outlined in manufacturer communication NHTSA ID 10230731.
- Is there a known issue with the 2022-2023 BMW iX tailgate not opening?
- Yes, there is a manufacturer communication (NHTSA ID 10230731) addressing a known issue where the tailgate on 2022-2023 BMW iX models sporadically fails to open when activated by the interior button or key fob.
- Will my dealership charge me to fix the BMW iX tailgate not opening?
- If your 2022-2023 BMW iX is still under its original manufacturer's warranty, repairs related to the tailgate sporadically failing to open, as described in NHTSA ID 10230731, should typically be covered at no cost to you.
What BMW iX owners report
Counted from the records in our database across 5 model years.
- 120
- Owner complaints
- 12
- Recalls
- 204
- Service bulletins
- 34
- Crashes reported
- 2
- Fires reported
- 19
- Injuries reported
The 2023 model year
38 complaints, the 1st most of 5 model years on file. Owners reported 12 crashes, 0 fires and 6 injuries for this year, which also has 12 recalls on file.
Structure, the system this article covers, accounts for 4 of 120 complaints (3%), including 1 for 2023.
Complaints by model year
| 2022 | 32 | |
|---|---|---|
| 2023 | 38 | |
| 2024 | 34 | |
| 2025 | 13 | |
| 2026 | 3 |
Most-reported systems
- Electrical System — 34
- Forward Collision Avoidance — 29
- Vehicle Speed Control — 17
- Power Train — 14
- Air Bags — 13
Latest recalls for the 2023 model year
- 25V395000 — Electrical System (Jul 2025)
- 25V470000 — Electrical System (Jul 2025)
- 23V449000 — Electrical System (Jun 2023)
Recent owner reports about structure
Read owner complaints →2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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