Service Bulletin

2022-2023 BMW Comfort Access Smart Opener Fault

BMW has identified a manufacturing issue affecting the Comfort Access smart opener control units in certain 2022-2023 models. This can prevent the hands-free trunk or tailgate opening function from working correctly. Owners experiencing this should consult their dealer.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2022 BMW 430i
2022 BMW 430i — 2022 BMW 430i manufacturer_communication
Editorial illustration generated for this article.
BMW smart opener control unitComfort Access non-functionalBMW hands-free tailgate not working2022 BMW 430i manufacturer_communicationNHTSA 10218376BMW smart opener faultBMW trunk kick sensor not workingBMW Comfort Access repair2022 BMW 430i Comfort Access2023 BMW 840i smart opener
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BMW has issued a manufacturer communication, NHTSA ID 10218376, regarding a potential issue with the Comfort Access smart opener feature in a limited number of 2022-2023 Model Year vehicles. This communication addresses a manufacturing defect where the smart opener control units may be non-functional.

This issue directly impacts the convenience feature that allows owners to open the trunk lid or tailgate using a foot kicking motion beneath the rear bumper. Owners of affected vehicles, such as the 2022 BMW 430i manufacturer_communication, may find this hands-free function inoperative.

Symptoms

The primary symptom of this issue is the failure of the Comfort Access smart opener to function. This means that attempting to open the trunk lid or tailgate using the foot kicking motion will not yield any response. The system's "non-functional smart opener control units" prevent the intended operation.

What's Affected

This issue affects a limited quantity of 2022 and 2023 Model Year BMW vehicles. The problem stems from specific smart opener control units that were produced with a defect, rendering them unable to perform their intended function as part of the Comfort Access feature.

Owner Action

If you own a 2022 or 2023 BMW model and find that your Comfort Access smart opener is not working, it is recommended to contact your authorized BMW dealer. They will be able to diagnose the issue and determine if your vehicle is among those produced with the non-functional smart opener control units, as described in the 2022 BMW 430i manufacturer_communication. Repairs for this manufacturing defect are typically covered under the vehicle's new car warranty.


Source: NHTSA Manufacturer Communication 10218376

Frequently Asked Questions

What is the 2022-2023 BMW Comfort Access smart opener fault?
The 2022-2023 BMW Comfort Access smart opener fault refers to a manufacturing issue where the smart opener control units in certain vehicles are non-functional. This prevents the hands-free trunk or tailgate opening feature, which normally operates with a foot kicking motion, from working.
How do I know if my BMW is affected by the smart opener issue?
If your 2022 or 2023 BMW's Comfort Access smart opener feature, which allows you to open the trunk or tailgate with a foot motion, does not work, your vehicle might be affected. You should contact your BMW dealer to have the vehicle inspected and confirm if it falls under the scope of NHTSA Manufacturer Communication 10218376.
What should I do if my BMW's smart opener is not working?
If your BMW's smart opener is not working, schedule an appointment with your local authorized BMW dealership. They can diagnose the problem and perform the necessary repairs, which are typically covered under warranty for manufacturing defects like the non-functional smart opener control units.
Is the repair for the non-functional smart opener covered by warranty?
Yes, as this is a known manufacturing defect identified in a manufacturer communication (NHTSA ID 10218376), the repair for non-functional smart opener control units is generally covered under the vehicle's new car limited warranty.

What BMW 430i owners report

Counted from the records in our database across 10 model years.

127
Owner complaints
17
Recalls
509
Service bulletins
11
Crashes reported
2
Fires reported
11
Injuries reported

The 2022 model year

8 complaints, the 5th most of 10 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 5 recalls on file.

Equipment and Structure, the system this article covers, accounts for 3 of 127 complaints (2%).

Complaints by model year

Model years with the most complaints for the BMW 430i
201725
201836
201924
20205
202115
20228
20233
20242
20257
20262

Most-reported systems

  1. Engine — 38
  2. Electrical System — 27
  3. Engine And Engine Cooling — 17
  4. Air Bags — 14
  5. Power Train — 13

Latest recalls for the 2022 model year

  • 26V056000 — Electrical System (Jan 2026)
  • 25V636000 — Electrical System (Sep 2025) — Park outside
  • 23V584000 — Electrical System (Aug 2023)
All 2022 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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